iPhone 16 Pro Max Screen Unresponsive

Same issue Apple can we please issue an official fix our software update. This device is too expensive to have these issues.

Not fixed

So what has your local Apple Store said about it if it's so readily demonstrable when none of their other devices in the store behave that way?

I have 16 plus and my screen also gets unresponsive. It was like i am using Android phone.

Highly disappointed with iOS18

I returned the Pro Max I got a 16 Pro. In Photos when Auto-Play Motion if off there is no mute symbol at the right of the progress bar. I haven't yet experienced the same issue with pausing, stopping or muting videos while Auto-Play Motion is on. However, that was sporadic on the Pro Max. If starts happens again I'll update but as of now it seems fine.

I believe the keyboard issue might be related to Apple’s native virtual keyboard. I’ve experienced the same problem—extreme lag, with some inputs not being registered, particularly the space bar. Initially, I thought it might be due to the placement on the larger screen, as I recently upgraded from the iPhone 13 Pro Max. However, I’m not entirely sure that’s the cause.

I tried using Gboard (though I’m not a big fan of it), and it seems to have resolved the issue to some extent I believe. Maybe it’s worth giving it a try?

yes, but just a basic 16, only got it yesterday, no case as yet.

Using Sainsburys Smart Shop yesterday, screen was unresponsive for a a good 30 seconds, I thought it might be Sainsburys WiFi, but it’s happened a few times. I switched it off & on, didn’t help. Totally unacceptable, that’s why I switched to Apple, years ago. Literally never had this before, & my old phone was 5 years old.

I got the phone on the day of its launch in India. I too have been facing the same issues on my iPhone 16 pro. I upgraded from 14 plus. There are so many dead areas on screen where it takes a harder and more deliberate tap to register the touch.

I am having the same issue. The screen is unresponsive on wake and I got to press the side button for it to respond. Also the lag can be noticed on different maneuvers like swiping, typing and missing keys.

At first I thought it’s a screen protector. Now I understand that it’s the phone. When typing or scrolling some areas are dead zones for touch. Or if there is a finger touching some areas and you try to do something with another like scroll it wouldn’t respond at all. Plus some app is really feels like lagging. For example Reddit and many others, loading and working on the app fills laggy. Upgrade to 16 pro max from 13 pro max and haven’t had that issues before. Will be waiting for update from Apple. Software or hardware will be waiting for update/replacement.

It’s happening to me as well. Happy it’s not just me! I find myself tapping a button or icon at least 3 or 4 times until it registers. Swiping too. Feels like you need to be more deliberate but even so sometimes it’s doesn’t work then. Hopefully it’s an software issue.

I have the exact same problem. I tried resetting the phone and deleting the apps over which the touch was significantly slower like telegram but it didn't help!

It's getting worse as days pass!!!

Does anyone know if it's a software issue or hardware?

Same with my ip16promax. Unresponsive, even without fingers over the new cam button. Is apple aware of that? How can this not get noticed during testing? Will send mine back if there is no fix during the next days. Apple really loses more and more to their competition. Hardly any innovation any more.

16 Pro Max user here and the touchscreen is sooo unresponsive. Not only that, the refresh rate when scrolling, closing apps in the background & delay when typing is a painful experience. I’ve literally gone back to the 15 Pro Max until Apple fix this. They need to come out and state they’re aware of this flaw and are working on a fix ASAP. I’ve had every iPhone and this is the worst new iPhone release ever, in regards to bugs.

I am loosing my rank in PUBG mobile, because I am getting killed and why? Because I went from 13 pro max to 16 pro max and guess what? the screen is sometime unresponsive. Pressing the trigger button on this unresponsive screen, the result is an annoying elimination by the opponent. Apple, this is a defect, recall those phones and please, work on this.