iPhone 16 Pro Max Screen Unresponsive

Is anyone else noticing their iPhone 16 pro max being unresponsive sometimes when touching the screen, typing, swiping.


Im not even using a screen protector and it’s like it. Makes things seem really laggy sometimes.


Did not expect it on a brand new iPhone.

iPhone 16 Pro Max, iOS 18

Posted on Sep 21, 2024 9:11 AM

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Posted on Oct 15, 2024 3:38 PM

After iOS 18.0.1 did not fully fix the problem that I had with my laggy screen, I ended up making an appointment with a Genius at an Apple Store the day before yesterday, and they did a bunch of hardware diagnostics. My phone failed the Touch Screen Responsiveness Test, so they swapped out my iPhone 16 Pro Max with a new one. I immediately noticed the huge change in responsiveness with the new phone, and it has been absolutely perfect ever since. This has solved my problem completely, and I no longer have any issues with my iPhone whatsoever. It’s awesome now.

289 replies

Nov 12, 2024 4:39 PM in response to hellomrdannny

I upgraded to 16pro max from 15pro max and noticed immediately how slow the screen was at responding to touch. Feels like you need to be more deliberate in your inputs for it to register.

I have a screen protector but as this is from a quality brand I can’t see that being the issue.

Hopefully a software issue rather than hardware. I have the same issue. Why apple didn’t fix with iOS 18.? I hope it will get fixed in the next software update.

Nov 27, 2024 9:09 PM in response to hellomrdannny

I’m having the same issue brand new just got the phone today. I have done all update I called Apple tech and spoke with them. They were no help.


when typing some of the letters are not registering. And some times scrolling seems like it’s laggy. And unresponsive.


even the talk to text part is really slow to respond. Sometimes .


apple.. yes I have closed all apps turned off Bluetooth Wi-Fi powered off device and back on same result. Even did a complete phone wipe. Followed by restore from the cloud. And same result what is going on. ?? We want answers.

Jan 6, 2025 12:32 PM in response to Murphslaww69

Murphslaww69 wrote:

So, should I contact Enphase as well, as their enlighten app calendar left button is in a similar distance from the edge of the screen and is unresponsive as well. Works fine on iphone 12 pro max, same distance from the edge of the screen?

If you have a touch issue which is only happening in some 3rd party apps, yes, contact the App Developers of those apps. Apple has no control over 3rd party applications.

Jan 26, 2025 10:51 AM in response to hellomrdannny

Yeah I have been noticing all kinds of things like that and it seems it goes back and fourth between that unresponsive screen feeling you have with the unlock screen at times where the screen is laggy and or just is t doing things. I have noticed that turning off the phone and back on can help but I also noticed this same stuff with my iPhone 14 Pro right as they released the AI or were actually deploying it. I know the iPhone 14 wouldn’t have had the AI but in the ecosystem I felt it. Like everything that was an app connected to apples cloud you could then tell what it was it was controlling because out of nowhere it would just derp out hard haha. Less of that now and these phones are spectrum provider phones (16 bought dec 2024)

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iPhone 16 Pro Max Screen Unresponsive

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