iPhone 16 pro macro freezes and doesn't work on 4k at 24 fps and 4k at 30 fps

Hey everyone!


I just got my paws on the iPhone 16 Pro, and I'm noticing something strange with the macro feature when recording videos. While macro works perfectly in photo mode, in video mode it only functions when set to 4K 60, ProRes HDR, HD 30, and HD 60. However, when I switch to 4K 24 or 4K 30, the macro feature freezes and then switches back to the main lens. I film with 4k 24 so I need to figure out how to fix this. ProRes HDR is too high of files so I can't keep it on PorRes HDR 4k 24.


Has anyone else experienced this or have any insight on what might be causing it? I reached out to Apple, and they were stumped and suggested I could return it for a replacement, but it wouldn't be available until mid-October. So I'm wondering if this might just be a bug or a hardware issue with the macro lens. For reference, I'm running iOS 18 on both my iPhone 16 Pro and iPhone 15 Pro, but the 15 Pro handles macro just fine. I've already tried restarting the phone using the volume and side button combo, but no luck so far. So far, we have found 3 other people on Reddit with the same issue and one of them did a full restart on their iPhone 16 pro max and that did not fix the issue.


Any advice would be greatly appreciated!


Thanks in advance! :)


Here's a screen recording video to show what's happening with the macro: https://imgur.com/a/zftC2RK


[Edited by Moderator]

iPhone 16 Pro

Posted on Sep 22, 2024 7:00 AM

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Posted on Oct 3, 2024 6:59 PM

Apple just released 18.0.1 software update:


This update provides important bug fixes and security updates for your iPhone including:

• Touch screen may be temporarily unresponsive in certain circumstances on iPhone 16 and iPhone 16 Pro models

• Camera may freeze when recording macro mode video on the Ultra Wide camera in 4K with HDR turned off on iPhone 16 Pro models

• Messages may unexpectedly quit when replying to a message with a shared Apple Watch face

• Performance may be impacted due to an issue with memory allocation on some iPhone models


Did this update work for any of you with the macro 4k 24fps and 30 fps with HDR turned off? I hope it did!


Unfortunately, I am running 18.1 Beta 2 so I can't update to 18.0.1 to try it out.

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iPhone 16 pro macro freezes and doesn't work on 4k at 24 fps and 4k at 30 fps

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