I am unable to add my Apple MagSafe Wallet to my iPhone

Suddenly I'm getting a "Not Your Wallet" message when attaching very-much-my wallet to my iPhone. This wallet has always been mine, always paired with iPhone, always in "Find My" - until this morning. I'm wondering if this glitch has anything to do with IOS 18.


[Re-Titled By Moderator]

iPhone 12 mini

Posted on Sep 23, 2024 9:35 AM

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Question marked as Top-ranking reply

Posted on Oct 11, 2024 9:05 AM

if you got the patience Apple will replace it after a couple of hours with them they decided after it’s gone to L3 support that they need to send me a new wallet. I am technical myself and write programs for over 20 years so I know the issue:-

  1. the wallet has RFID in it (think a unique serial number)
  2. Apple has a bug that you can remove your wallet from their tracking database and as far as “FIND MY” is concerned it’s gone but it’s still in Apples database
  3. So you try and re-ads or start your phone and it reads the RFID looks at the database and sees that RFID is not in your “Find My” set of device - hence the error


I was hoping with the debug season I had that Apple would simple identify the RFID remove it from their central database and we be fine. But life is not that simple :) good news is after 2 x hours with them and after L3 they decided we sent you a new wallet (works perfect BTW)


my advise if under guarantee just go to the Apple shop - with their support it takes take a ages and make you reset phone etc…

48 replies

Sep 25, 2024 2:46 PM in response to poiuytrewsdfghjk

I’ve had an issue with the wallet since I switched to iOS 18 and my iPhone 16 Pro yesterday. When I reboot the phone I get the ‘not your wallet’ message. However, the wallet is recognised in Find My and if I detach it I get the usual message about when and where it was detached. So the wallet works perfectly, I just keep getting the message! I thought perhaps I hadn’t removed it properly from my old phone, but a glitch does seem more likely.

Oct 31, 2024 1:39 PM in response to poiuytrewsdfghjk

Taking bad advice, I deleted my wallet from Find My, then tried to add it again. I received the message, this wallet belongs to someone else so I was completely stuck. Off to the Apple store I went as I had read others say that they were swapping them out. When I spoke with a rep and explained the issue, she told me she had not heard of that issue. I showed her and she was dumbfounded and started the process to give me a new wallet. Fun fact, if you buy any Apple product outside of your home country, they cannot replace or service the product when you get home. I bought my wallet in Paris so again I was stuck She proceeded to tell me a nightmare of a story that a man bought a MacBook Pro in Germany and the screen died when he got back to the US. They had to ship it back to Germany as a return so he could buy a new MBP here in the US. Thought you world travelers should know that. Anyway, not all was lost. She sold me a new wallet at 75% off so I ended up paying only $15. Added the new wallet without issue but at reboot, I once again received "Not your wallet". This is definitely an 18.0-18.01 issue. Without deleting it, I just added it back on. This issue appears to be resolved with 18.1.

Oct 13, 2024 10:27 AM in response to BigBlueGuy2

My stolen device protection was already set Off. I turned it on, restarted phone, no effect for me.


Are you saying that after doing whatever, running ios 18.0.1. that removing your Apple Wallet gets an IMMEDIATE notification and not just a tactile vibration response? Eventually I do get a

"____'s wallet" was detached.

Your wallet was left near ________

but not the usual quick notification.

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I am unable to add my Apple MagSafe Wallet to my iPhone

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