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I am unable to add my Apple MagSafe Wallet to my iPhone

Suddenly I'm getting a "Not Your Wallet" message when attaching very-much-my wallet to my iPhone. This wallet has always been mine, always paired with iPhone, always in "Find My" - until this morning. I'm wondering if this glitch has anything to do with IOS 18.


[Re-Titled By Moderator]

iPhone 12 mini

Posted on Sep 23, 2024 9:35 AM

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Question marked as Top-ranking reply

Posted on Sep 24, 2024 7:53 PM

You can solve the problem temporarily with the "find my" app. open "find my",

select devices and press + button and add a magsafe device,

undock the wallet and dock again. Now the wallet is recognized,

unfortunately only until the next reboot


48 replies

Sep 25, 2024 2:46 PM in response to poiuytrewsdfghjk

I’ve had an issue with the wallet since I switched to iOS 18 and my iPhone 16 Pro yesterday. When I reboot the phone I get the ‘not your wallet’ message. However, the wallet is recognised in Find My and if I detach it I get the usual message about when and where it was detached. So the wallet works perfectly, I just keep getting the message! I thought perhaps I hadn’t removed it properly from my old phone, but a glitch does seem more likely.

Oct 11, 2024 9:05 AM in response to CromeYellow

if you got the patience Apple will replace it after a couple of hours with them they decided after it’s gone to L3 support that they need to send me a new wallet. I am technical myself and write programs for over 20 years so I know the issue:-

  1. the wallet has RFID in it (think a unique serial number)
  2. Apple has a bug that you can remove your wallet from their tracking database and as far as “FIND MY” is concerned it’s gone but it’s still in Apples database
  3. So you try and re-ads or start your phone and it reads the RFID looks at the database and sees that RFID is not in your “Find My” set of device - hence the error


I was hoping with the debug season I had that Apple would simple identify the RFID remove it from their central database and we be fine. But life is not that simple :) good news is after 2 x hours with them and after L3 they decided we sent you a new wallet (works perfect BTW)


my advise if under guarantee just go to the Apple shop - with their support it takes take a ages and make you reset phone etc…

I am unable to add my Apple MagSafe Wallet to my iPhone

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