iPhone 16 Pro Freezes and Restarts

Just the same on my new iPhone 16 Pro Max. Backup from iCloud was very long, and some apps still have not been downloaded and still waiting after two days now. Phone crashes multiple times when some apps are attempted to open. Other apps. no logo shown. Very unstable and almost unusable. What to do??

I have upgraded to an iPhone 16 pro max and constantly getting the freeze/restart issue when trying to do or open certain things. ex. weather app, settings, widgets, etc. some apps intermittently don't display properly. Carplay would also not connect even though phone shows connected. Very frustrating. Hope Apple reads these and creates a fix ASAP.

iPhone 16 Pro Freezing and Shutting Down – Any Fixes?

I’ve been dealing with a frustrating issue on my new iPhone 16 Pro where it keeps freezing and shutting down randomly. What’s worse is that this is actually my second iPhone 16 Pro. I had it replaced, thinking the first one was a dud, but the new one is doing the same thing!

When I went to the Apple Store, I was told to avoid restoring from a backup and instead manually re-download all my apps, as that might help. I haven’t tried it yet, but has anyone else done this? Did it work for you, or is it just a waste of time? I’m wondering if it’s a batch issue with these phones.

Interestingly, when Apple ran diagnostics on the first phone I returned, they found two hardware problems. The kicker is, they didn’t have any solutions because the problem is so new. They couldn’t even give me a proper fix since it’s not yet documented. Has anyone else gotten any feedback or solutions from Apple?

Would appreciate any input!

Apple delivered a substandard product here. The iPhone 16 Pro keeps crashing repeatedly and the screen is perpetually frozen. I did the setup through the iCLOUD and I wonder if that is the problem. I feel like I bought a brick, not a phone. What a major disappointment.

Similar issues here - settings app opening inconsistently - mostly to a black screen, iMessage crashing, app icons missing, freezing and reboots. Phone almost unusable at this point.

I had the same issue. After receiving the new iPhone 16 Pro Max and restoring the backup, things kept going wrong. I then got a different device, but the same issues occurred. In the end, I decided to start fresh without the backup. Since then, I haven’t had any problems. It’s a bit of work, but fortunately, most things (calendar, photos, files, etc.) are restored from iCloud anyway. It seems there’s something in the backup that the 16 can’t handle.

All of the replies in this thread describe exactly what is happening to me as well. iPhone 16 Pro Max, tons of space left after iCloud restore.

First phone I restored, took 2 days. I reset it and restored again, which took 3 days. I went to Apple Store and they replaced it. Restored in 24 hours, but within a few minutes, it crashed continuously.

I don't want to spread unsubstantiated rumors, but one of the support reps mentioned a patch is supposed to come out and fix this.

Add me to the list. Brand new phone and after transferring everything from old iphone 13 the phone is unusable. Freezing and crashing. Did a reset and copying everything back over again. Sounds like it won't work after reading the posts above.

Same for me. iPhone 16 Pro is basically unusable. Constantly crashing. Reseting. Crashes when opening messages and settings. Apps refuse to download on their own. Have to click on each app and prioritize for it download. Seems like a huge failure on apples part. Only reason I can get anything done is I didn't trade in my old phone.

I am having the exact same issues, I am very upset to see my phone freezing jus trying to open the camera. The setting app also is absolutely awful. I'm unable to get to the Wallet section of the settings. I am on the newest version of IOS 18. I can't get the settings app to even open to find my storage amount. My phones very unusable

Same exact issues... crashing and restarting by itself, was able to use a couple of apps but would crash with most of the apps, if they actually showed at all. Brought it in at the genius bar and they gave me a replacement. The new one was behaving well for about 30 minutes after the data transfers from cloud but then started crashing again after it had loaded about an eighth of the apps.

Now I can't even open settings to erase all data and start over again :(

Been without a phone for a week because of these issues. Not sure what to do anymore. It will take forever to get another appointment with the genius bar.

So with all the people reporting a major problem to their phones, it seems Apple is doing nothing to try and fix it. A failed update? I bet if someone's camera didn't work after an update the company would be put on hold to fix it. I'm on my second phone because the constant freezes and restarts. The guys at TMobile have no idea how to fix this. Shouldn't this be a priority rather than what new color covers can be created? Apple please do something to help us all out. We are spending alot of money on a phone and to have it behave like this is poor service. And why not respond to any of these posts? That's no good.

Phone almost unusable, can’t open messages and it will randomly shut down and restart