You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Error 06B4.0000 restoring iPad mini 6th gen after failed iOS 18 upgrade

Using a the Apple Devices app on an up-to-date Windows 11 PC, I was prompted to update my iPad mini 6th gen to iOS 18. Sadly, I opted to do so. Upgrade failed. I was able to get the iPad to reboot into recovery mode but when I tried to restore my prior backup (made just before I attempted the upgrade), I get this error "The Ipad could not be restored. An unknown error occurred (10). 06B4.000". It looks like I am not alone with this problem but no answers posted yet. Help!

iPad, iPadOS 17

Posted on Sep 25, 2024 12:47 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2024 9:04 AM

Make sure you a USB-A to lightning cable instead of a USB-C to lightning cable.


I came across this when i had the same problem recovering from a update: iOS 17.7 to iOS 18.0

  • Connected to a windows 11 computer
  • Using "Apple Devices version 1.4.7.68" installed from Microsoft Store
  • iPhone 13 mini (256)


Using USB-C -> Update hangs at 50% -> Apple Devices throws "06B4.0000" error

Using USB-A -> Update works

20 replies

Error 06B4.0000 restoring iPad mini 6th gen after failed iOS 18 upgrade

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.