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Error 06B4.0000 restoring iPad mini 6th gen after failed iOS 18 upgrade

Using a the Apple Devices app on an up-to-date Windows 11 PC, I was prompted to update my iPad mini 6th gen to iOS 18. Sadly, I opted to do so. Upgrade failed. I was able to get the iPad to reboot into recovery mode but when I tried to restore my prior backup (made just before I attempted the upgrade), I get this error "The Ipad could not be restored. An unknown error occurred (10). 06B4.000". It looks like I am not alone with this problem but no answers posted yet. Help!

iPad, iPadOS 17

Posted on Sep 25, 2024 12:47 PM

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Question marked as Top-ranking reply

Posted on Sep 29, 2024 9:04 AM

Make sure you a USB-A to lightning cable instead of a USB-C to lightning cable.


I came across this when i had the same problem recovering from a update: iOS 17.7 to iOS 18.0

  • Connected to a windows 11 computer
  • Using "Apple Devices version 1.4.7.68" installed from Microsoft Store
  • iPhone 13 mini (256)


Using USB-C -> Update hangs at 50% -> Apple Devices throws "06B4.0000" error

Using USB-A -> Update works

18 replies

Error 06B4.0000 restoring iPad mini 6th gen after failed iOS 18 upgrade

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