Camera app crashing on my iPhone 16 Pro Max

My wife's iPhone 16 Pro is having the same problem. Hard reset only fixed it temporarily. I thought it was a hardware issue until I googled it and finding the problem widespread. My iPhone 16 Pro is not having the issue. Both on 18.0.1.,

I got thru to Apple Support and the best they offered was that I totally reset the phone. Based on the experiences in this thread I decided not to do that because it seems to be a waste of time.

This is just so un-Apple of them. And to not even acknowledge that it's an issue. Mind boggling.

SAME PROBLEM. Can’t even take a picture after the new iOS 18.01 update. Honestly I feel like it’s worse now. Camera crashes, screen goes back and unresponsive, IF the screen comes back on the battery percentage goes to 1% and then my phone becomes hot and slow. This is ridiculous

This is really disappointing experience. Apple literally doesn’t have any solution. They are just providing some bot steps to fix which is not helping and customer support is extremely incompetent. No point spending this much money for 16 pro max.

Same here. Apple ran diagnostics on my iPhone 16 and found no hardware issues. They suggested that it might be a VPN conflict – I use Tailscale but it has never been connected when my camera app crashes. At Apple's suggestion I have deleted the app and the VPN profile just to see whether that fixes it. I suspect Apple are just clutching at straws. They did say however that the camera app issue is being worked on by "the team". Roll on 18.0.2.

Updated to 18.0.1 which is supposed to fix the issue.

Its better than it was but still getting lots of frozen screens (Not camera related) and lots of screen flicker particularly where I have a stacked section on screen where it appears the phone is trying to redraw the screen.

Same issue, 16 pro max camera crashes when trying to launch. Restart fixes it for a short time then starts all over Also experiencing some fairly extreme lag across the entire device when the camera is also crashing. This was occurring before the 18.0.1 update and after.

Also, nearly 13 days after setting the device up, it still gets quite warm with only minor tasks.

I finally bit the bullet and suffered through entirely erasing everything on my iPhone (except the eSim) and treating the phone as a new user in the process of bringing iOS up. Then restoring the most valuable apps I used to use. I spent 4 hours on it. I did NOT restore anything from back-up (but a lot of content/passwords/etc came right back from iCloud.)

No signs of trouble yet and...phone is far more responsive.

So why the problem with the back-up/restore? Doesn't Apple check content as it's backed up to make sure it's not corrupted? And check it again during the restore? If they don't, they could be replicating a lot of nasty code too...

What's up with that?

I’ve the iPhone 16 Pro with the update. I’m finding that if I restart the phone (after charging) every morning, the camera works that day. I’ve been doing this for the last four days. I can accept that as a fix until Apple solves the issue! Rebuilding my phone is not an option!!

There are a few reasons why, with two devices with identical hardware, one might exhibit a problem and the other doesn't. So it is not a 'bad batch' smoking gun. Even if it is a device problem (rather than iOS), most of the time these can be worked around in the operating system.

W3JNP indicates that there is a fix in test. So it might be possible to get that via the beta update (Settings > General > Software Update > Beta Updates). Or simply power-cycle every morning until around the 28th as W3JNP suggests. Anything else is just speculation.

The one and only reliable workaround for me is to restart the phone within a few minutes of needing the camera, which is absurd. This has clearly been widely reported; I keep expecting a firmware update or even just an acknowledgement and roadmap update from Apple. Silence. Purposefully or not, we are the new camera’s Beta testers and that’s not why we buy Apple.

I worked with phone support and after a few hardware test they had me go to Camera in Settings and turn off "Macro Control" and then do a hard boot...Volume up, down and hold right button and it worked. Not the ultimate fix for what seems to be a software issue but works for now.

Same issue on iPhone 14 Pro Max. When I open the camera, I have black screen and crash. I have to restart the phone to solve the problem until the next one.. so sad…

since iOS18, my phone is also very very slow..

Apple, please help us🙏

I have been experiencing this problem many times a day, rebooting my 16 pro for it to work only for a

very short time. Camera crashes, heating, you name it. It took me a long time to

have everything working after the change from my old phone, even recovering a copy

so I was not willing to start from a fresh OS and download and configure

everything, specially when I read that this does not seem to work. But I read

that someone tried “resetting all settings” under settings- General - transfer

or reset iPhone - reset. I tried that yesterday and it seems to have worked! No

issues since! I can open my camera and take pictures now when before it would

crash immediately. True I had to install all my cards again in wallet,

configure my alarms, notifications, WiFi passwords etc but my watch was still

connected, my apps mostly configured… not too bad.

I have the 16 Pro not even a month old and I have been having issues since I unboxed it as well. Camera freezes and either blacks out or returns to main screen, at times the battery power will show 1% and then flash back to normal, the video stopped recording sound and then started freezing as well. Restarting the phone will temporarily fix the issues but this is extremely frustrating for such an expensive device and I’ve chatted multiple times with Apple support after paying dearly for their Apple care and all they say is restart it. They attempted to walk me through a complete delete and restore of the iOS but then lost connection and never returned my call.