iPhone 16 Pro not turning on

Nothing. THey are doing nothing. second time in two weeks and second time with apple support chat and they got nothing.

My iphone 16 Pro Max won't turn on, after overnight charge.

When will there be a software update to fix this issue?

between this and the touch screen issues... what the heck apple??? never had problems with an iphone like this one and theyre not even fixing it. just pushing out new phones.

Yes…seems to be a major issue. Same thing happened to my iPhone 16 plus. I have been in touch with tech support at 2 levels and they don’t have an answer…said try a different charger. The charger I used is fine and works for my wife’s 13 mini and worked fine on my iPhone 13 Pro for years … it is an Apple MagSafe. Some days it is fine the next it’s not powering on and need to do volume up, down and side button…at that very slow to power up.

You asked how those with problems initially set up their phones. Both iPhones 16 Plus were set up by the side-by-side method. The one at 18.0 would not boot up after an overnight shutdown and fully charged up. Not using MagSafe. Using a regular cord method. It took me about two dozen force restarts over a 4 hour period to finally one worked. That phone was shut down for the first time today, because we had no important tasks on it, and I updated it to 18.0.1 when it was 80% charged. It booted up normally afterward. I have set both phones to an 80% max, as I am trying everything to prevent another failure - I doubt Best Buy repair can fix it, and the nearest Apple Store is a 3 hours drive. The 2nd iPhone 16+ survived the update, but once when I was in the middle of something it instantly shut off and then rebooted by itself. These are my 4th sets of iPhones and I have never had any problems with prior models. I hope this can be a software fix and not an endemic hardware problem. Toms Guide mentions other problems, but not this not booting problem. I am unsure if I should go to Apple Support or to the cellphone carrier to kick this issue upstairs, but how can I do it with currently working phones?

I took my phone to the Apple Store and the best they could save was delete and reinstall the operating system. That is to say erase your phone completely and reinstall the operating system like you have a new phone. I haven’t gotten around to that because it’s such a labor-intensive pain in the butt. I did Apple help via chat. They had nothing. Has happened three times and on the third time I went into the Apple Store and essentially they had nothing.

Just happened to my daughter's phone this morning, so maybe it's just a matter of time for all the 16's. She used the charger the phone came with and her phone is updated to 18.0.1. Took about 30 minutes to force start it.

This is the worst “upgrade” I’ve ever experienced! Every 2 years I upgrade and I’ve never had issues like I’m having now. This is a brand new phone and it’s acting like an old one, this is unacceptable and Apple should be ashamed for putting out a product with this many issues. First I had issues setting it up with iCloud so I did side by side and that worked. Now this power up issue has revealed itself. I wasn’t charging my phone when it happened, it just shut off with the phone screen going instantly black. It wasn’t dead. I’ve tried resetting it and it isn’t turning on. I tried charging it using MagSafe and usb c, nothing happens. Paid over $1000 for a POS phone. Thinking about switching to Samsung.

It is a lemon. Back the phone up to a computer. Do an encrypted backup. Then wipe the phone and reinstall the software new. Then go ahead and restore your phone using your encrypted back up. And when it happens again, and it will take the phone to the Apple Store And or if they’re not close, call Apple and tell them to send you a new phone. That’s what I had to do. And I’m still not sure the new one is going to work properly. i’ve only had it a couple days.

This is happening to me right now. I got the phone a little under a month ago--brand new! It happened a few days ago and turned back randomly about 6 hours later, but now, it's not turning on no matter what I do. I scheduled an appointment with the Apple store...I am hoping they can either repair or replace it. However, upon reading this thread, I am learning that Apple has been no help. I hope this is covered under my limited warranty :(

So this happened to me. I got the phone a month ago and I started having issues with the screen freezing a week in. Last week, it turned off and didn’t turn back on for several hours. This past Monday, it turned off and never turned back on. Luckily, I was under a limited warranty with Apple so I brought it in. They said the battery was completely swelled up and melting the hardware! Luckily, they replaced it without any hassle. I am hoping the problem does not reoccur. I would recommend booking an appointment with apple because it’s most likely just faulty hardware. If you don’t have a warranty, sign up for AppleCare+.

Same thing happened to me. I turn my phone off every night and charge it (have done this for 12 years). With the iPhone 16 Pro I charge it with an Apple USB C cord overnight while it is off. Took me ten tries of volume up, volume down, and holding on button to get it to kick on. Battery is 100%. Running iOS 18.1. Very disappointing.

Brand new 16 pro phone 2 weeks old and dies- does not turn on-

my old pro 14 had for 2 years no issues. Was this worth it ? Traded a premium feel

phone for a light weight phone which is poorly made. Nightmare situation and a lot of headache

Yes what a pain- my situation a complete joke- I transferred digitally the sim via esim to the phone pro 16

which then died with the esim inside. It's my work number and Apple could not help here as you can't transfer a sim from a dead phone. I've had to ask my carrier for a replacement sim. I think Apple knows that there is a product fault but will not do a recall yet or blow this up as it would look bad for them. In eight years of being with Apple this is the most poorest of times with their grand new 16 pro phone- bit cheeky too to sell it with apple intelligence only for all the software not to be ready yet. May go back to my 14 pro which was excellent.