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iPhone 16 Pro not turning on

My wife’s iPhone 16 Pro is not turning on. Several times I have had to push the top volume, bottom volume and then hold the right power button until the Apple came on. And it took much longer than 10 seconds and instead of it coming on by itself, the Apple would show only after I held and released the power button. Did she get a lemon or are others having this problem? She gets a new phone every year so this is not an operator error.

iPhone 16 Pro

Posted on Sep 27, 2024 5:04 PM

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Question marked as Top-ranking reply

Posted on Oct 3, 2024 6:54 AM

This happened again to my wife's iPhone 16 Pro. She could never get it to start. I tried 3 or 4 times with the force restart and it again would not start. I then plugged it in as a last resort, did the force restart a few time and finally it started. The battery was at 100%. It took quite a long time holding the start button after the volume up and down buttons for it to finally start. I will do a force restart on my iPhone occasionally and it never takes that long. She has had almost every iPhone since the 3G, so this is definitely not operator error.


I am responding here in hopes that it gets pushed to the top of iPhone questions in hopes that others may either respond that they too are having this issue and what the resolution is.

214 replies

Oct 28, 2024 6:11 AM in response to Lilisbuddy

Your device may be in dfu-mode(device firmware update). Conmect your device to a mbp. The system may ask you whether it should reset your device, or tell you to download some extra software (also look underneath the running window). Tick the reset button. The system will do the rest. If this does not provide the solution for you, you may have to make an appointment with the genius bar at the nearest apple store.

Nov 4, 2024 3:50 AM in response to Lilisbuddy

Hi,

I searched on my mac for the issue i had this morning; I'm glad to see that many others are experiencing this. I had shut down my iphone 16 multiple times prior to this, but this morning, I have been unable to turn my phone on. I am planning on going to verizon today to ask about my bill changes, so I might just ask for an older phone. Has anyone's problem resolved?

Nov 30, 2024 4:01 AM in response to Lilisbuddy

This morning, my iPhone 16 pro would not turn back on after being charged overnight. I turned it off to not be disturbed. I did the steps of up and down buttons then held the right button. As I read many posts, I retried the steps but held the right button for more than 15 seconds and then it turned on. Thanks everybody but it seems to be a problem regardless. Apple, please create a fix!

Dec 4, 2024 3:01 PM in response to Lilisbuddy

Lilisbuddy wrote:

I have used the Apple site to contact to report problems, but it says that they will not reply unless they have a specific reason to contact you. Additionally, I saw an article on MacWorld about an issue with iMac M1 screen issues that they called a time bomb waiting to happen. As an owner of an iMac M1, I contacted the editor on 11/26 commenting that I have not had this issue yet ( hopefully I won't since the warranty is long gone ) but since he wrote an article about a problem, that maybe he should look into this iPhone 16 start up issue. I sent a link to this discussion, but to date, I did not receive a reply from the MacWorld editor or have I seen anything on the MacWorld site about our startup issue.

You probably haven't seen ANY articles about this issue on iPhone, because out of the millions upon millions upon millions of iPhone 16 Pro's in the hands of users, the numbers of people who may be having an issue are infinitesimally small. That doesn't mean you or others aren't having an issue. But the vast majority of iPhone 16 Pro owners are out there enjoying their phones, without issue and not posting on a forum.


Anyone who is having an issue like this, needs to schedule an appointment at their Apple Store Genius Bar.

Dec 17, 2024 11:54 AM in response to Lilisbuddy

Happening to me for the first time with a 16 Pro I've had since October -- force restarting (tap volume up, tap volume down, hold power button) doesn't seem to work no matter how long I hold the buttons -- the phone turned off when it ran out of charge and it doesn't seem to be charging with either the original apple usbc charger with original apple wall plug, nor my macbook's USBC charger nor its magsafe charger, macbook doesn't recognize the phone, it just seems for all intents and purposes to be dead...

Dec 22, 2024 10:51 AM in response to jamie-lee131

One can do the force start and yes, it eventually turns on. Sometimes after 2-3 tries and sometimes after 40. The point is, WHY should we have to go through this time consuming and frustrating endeavor? Apple Store, the first time I went in a month ago, acted as though they didn’t know this was a problem. They have all been aware of this since the iPhone 16 was released. Also according to the numerous posts, it is all types of 16 and it doesn’t matter how one transferred data from previous phone or if it’s plugged in to charger or not, they still have this problem if one powers off their phone. Not every time, but one time is too many and Apple needs to fix it or recall these phones! Stop selling them.

Dec 14, 2024 8:50 AM in response to MsbsM

Follow the directions in this and for the last step, KEEP HOLDING the side power button for however long it takes for the Apple Logo to appear --> Force restart iPhone - Apple Support (CA)


Also you really don't need to power off an iPhone. I can't remember the last time I completely shut down my iPhone. It doesn't provide any tangible benefit. You should charge your iPhone when you go to bed with it powered on, connected to Wifi, with Optimized Battery Charging enabled and iCloud backup turned on. It's the best way to preserve your iPhone.

Dec 17, 2024 7:49 AM in response to Enricoboussier

Enricoboussier wrote:

Same thing just happened to me today - the iPhone 16 PRO won't switch on no matter how long I keep the right button pressed - The battery was probably around 80% when it happened - Anyone at APPLE can pick this up? Thank God I had a space old iPhone 12 Pro in my bag which I am now using but this is extremely disappointing for a device worth 1,500 USD!

You need to Force Restart your iPhone. Just holding the side button won't turn it back on. Follow these directions and for the final step, KEEP HOLDING the side power button for however long it takes for the Apple Logo to appear --> Force restart iPhone - Apple Support (CA)


Dec 1, 2024 2:45 AM in response to Lilisbuddy

i had the same problem this morning. ( Iphone 16 pro)

  1. had charged it overnight, powered off .
  2. with a 25w samsung charger.

In the morning the phone was dead.

Solution : voice up voice down and FOR about 25 SECONDS power on. Dont be afraid for more, it will power on.

Problem solved.

As a first time apple user I'm wondering if it's a warning for some hardware error or some hardware malfunction. Does anyone have an answer to this question?


Dec 7, 2024 8:52 AM in response to Corgirl

Corgirl wrote:

So the forced reset that everyone is talking about; is it up, down, and on simultaneously or in a row.?

In a row.


  • Tap and quickly release volume up
  • Then tap and quickly release volume down
  • Then tap and KEEP holding the side power button. Don't let go until you see the Apple Logo (it will show the swipe to power off, don't let go. The screen will go dark, don't let go. ONLY let go when you see the Apple Logo, which could take what seems like a LONG TIME to appear.

iPhone 16 Pro not turning on

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