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My wife’s iPhone 16 Pro is not turning on. Several times I have had to push the top volume, bottom volume and then hold the right power button until the Apple came on. And it took much longer than 10 seconds and instead of it coming on by itself, the Apple would show only after I held and released the power button. Did she get a lemon or are others having this problem? She gets a new phone every year so this is not an operator error.
iPhone 16 Pro
This happened again to my wife's iPhone 16 Pro. She could never get it to start. I tried 3 or 4 times with the force restart and it again would not start. I then plugged it in as a last resort, did the force restart a few time and finally it started. The battery was at 100%. It took quite a long time holding the start button after the volume up and down buttons for it to finally start. I will do a force restart on my iPhone occasionally and it never takes that long. She has had almost every iPhone since the 3G, so this is definitely not operator error.
I am responding here in hopes that it gets pushed to the top of iPhone questions in hopes that others may either respond that they too are having this issue and what the resolution is.
Same thing just happened to me today - the iPhone 16 PRO won't switch on no matter how long I keep the right button pressed - The battery was probably around 80% when it happened - Anyone at APPLE can pick this up? Thank God I had a space old iPhone 12 Pro in my bag which I am now using but this is extremely disappointing for a device worth 1,500 USD!
oheap wrote:
Apple itself recommends Turning your phone off at night and restarting in AM as a way to get rid of any programs meant to take over your phone.
No, Apple does NOT recommend turning your phone off at night and restarting in the AM. Apple has NEVER made such a recommendation. EVER. Apple designed iPhone to be charged at night, ALL NIGHT, with Wifi on, so it will backup at night, every night. This is one reason why they made Optimized Charging an option, which is highly recommended. If someone told you Apple recommends what you suggest, they were flatly wrong.
Please post where Apple has ever made such a recommendation. Hint: You won't find one published by Apple anywhere. Feel free to go through all of these documents from Apple which speak to when to charge your phone and note that Apple NEVER suggests powering your phone down at night:
Batteries - Maximizing Performance - Apple
iPhone battery and performance - Apple Support
Charge the iPhone battery - Apple Support
Also read this from one of the forums most respected members about charging your iPhone --> When to charge your iPhone or iPad - Apple Community
I tried repeatedly for a few hours to get it to turn on. Eventually pressing the up and down and on it worked - must have tried 50+ times!
Having the same problem on iOS 18.1. So frustrating!!
This has also happened to me! I have tried numerous times and charges, even plugged it into my macbook pro, but nothing. I have only had it a week. Thinking I may change it to a 15!
Same happened to me. Got new Iphone 16 and it is stuck at hello screen, can't swipe up and can't turn it off. When does Apple become so worst. Very first experience with the new iphone is bad.
Set anyone you need to get through as a Favorite and even if Do Not Disturb is on, they'll get through to you.
My thought was that if enough of us make a stink apple might put some resources into solving this issue.
Don’t turn your iPhone off when charging and the issue probably won’t happen again. This has been posted before and everyone one I’ve read the device was powered off over night.
I got mine fixed by using the technique that Apple support told me to do since I took it to my local store, and to be safe I put charging at 90% and use a usbc charger instead of my MagSafe. If you want you can try this
Same here. 16 pro max wire charged overnight. Dead as can be. Nothing worked to resuscitate the phone. Made an appoint with the Genius Bar as a final resort.
I also have the iPhone 16. Samen thing happened twice, but I managed to get resuscitatie it through the DFU-procedure.
I have bought several iPhones throughout the years, but this never happened to me before.
Expanding problem that Apple is trying to avoid acting on…since it is random it seems more and more like hardware related. Possibly batteries that are defective?? Looks like I better get apple+ coverage … never thought I would need it but this is not a good situation!
As the one who started this thread, I am wondering if those who are having the problem set up their iPhone 16's using the cloud versus the side by side method. I am not having the issue that my wife is having and she used the cloud backup to set up her phone, while I did the side by side. There is an article about other issues with the new phones that may be related to the cloud setup, though the phones not starting was not one of those mentioned.
https://www.macrumors.com/2024/10/18/iphone-16-pro-restart-bug/
Currently dealing with the same issue. I woke up and my phone will not turn on. I've tried several things. The logo will pop up, then disappear and will just keep doing that. I've tried plugging it in and that also does not work. Just bought this phone brand new last week. I've got a busy day and no phone. writing this from my MacBook. smh.
This happened to my iPhone 16 pro today, still not on. The apple logo comes up and then goes right back to off. I have had this phone a week, this is ridiculous. A force restart is not working either, I did have it charging over night as well and tried charging it again but still nothing. Apple…you need to get it together!
iPhone 16 Pro not turning on
