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My wife’s iPhone 16 Pro is not turning on. Several times I have had to push the top volume, bottom volume and then hold the right power button until the Apple came on. And it took much longer than 10 seconds and instead of it coming on by itself, the Apple would show only after I held and released the power button. Did she get a lemon or are others having this problem? She gets a new phone every year so this is not an operator error.
iPhone 16 Pro
This happened again to my wife's iPhone 16 Pro. She could never get it to start. I tried 3 or 4 times with the force restart and it again would not start. I then plugged it in as a last resort, did the force restart a few time and finally it started. The battery was at 100%. It took quite a long time holding the start button after the volume up and down buttons for it to finally start. I will do a force restart on my iPhone occasionally and it never takes that long. She has had almost every iPhone since the 3G, so this is definitely not operator error.
I am responding here in hopes that it gets pushed to the top of iPhone questions in hopes that others may either respond that they too are having this issue and what the resolution is.
This is happening to me right now. I got the phone a little under a month ago--brand new! It happened a few days ago and turned back randomly about 6 hours later, but now, it's not turning on no matter what I do. I scheduled an appointment with the Apple store...I am hoping they can either repair or replace it. However, upon reading this thread, I am learning that Apple has been no help. I hope this is covered under my limited warranty :(
So this happened to me. I got the phone a month ago and I started having issues with the screen freezing a week in. Last week, it turned off and didn’t turn back on for several hours. This past Monday, it turned off and never turned back on. Luckily, I was under a limited warranty with Apple so I brought it in. They said the battery was completely swelled up and melting the hardware! Luckily, they replaced it without any hassle. I am hoping the problem does not reoccur. I would recommend booking an appointment with apple because it’s most likely just faulty hardware. If you don’t have a warranty, sign up for AppleCare+.
this just happen right now and honestly I am disappointed on apple. been an iphone user from the beginning. I hope apple will patch this up soon.
definitely passing this info with my friends.
Looks like this is an issue when phone charges to 100%. If I set it to 80% it seems to work but 90 or 100% it won’t open without reset. Pretty ridiculous.
Doubt it is a charger issue (although I think apple is hoping it is), same with my Apple MagSafe.
After I was able to turn my phone on, I updated to 18.0.1 and reduced battery charging to 90%. So far so good.
My daughter is also having the same issue. This started after she updated to 18.0.1. This is extremely frustrating and unacceptable for a phone that costs $1,000.
It's definitely random. My husband's 16 pro and both my daughter's 16 are fine. It's only my 16 plus that is having an issue. I use the usb-c it came with and upgraded to 18.0.1. Very frustrating.
Nothing. THey are doing nothing. second time in two weeks and second time with apple support chat and they got nothing.
Thank you all you previous commenters. I kept the hard restart going until my phone turned on. Then ran around saying “ it’s not my fault”. This is bonkers.
Diagnostics show nothing. Apple help chat has nothing to help you. This is known problem, which they are doing nothing about.
I conducted the side by side update and am having the issue.
I tried repeatedly for a few hours to get it to turn on. Eventually pressing the up and down and on it worked - must have tried 50+ times!
Yes…seems to be a major issue. Same thing happened to my iPhone 16 plus. I have been in touch with tech support at 2 levels and they don’t have an answer…said try a different charger. The charger I used is fine and works for my wife’s 13 mini and worked fine on my iPhone 13 Pro for years … it is an Apple MagSafe. Some days it is fine the next it’s not powering on and need to do volume up, down and side button…at that very slow to power up.
iPhone 16 pro Max here. This happened to me this morning. I usually switch it off and charge at night. Took me about 10 minutes in frustration to finally get it switched on. Had to force start 3 times.
I’m really hoping this is a bug and will be fixed in the next software update and not my phone. These things ain’t cheap 😅
iPhone 16 Pro not turning on
