I’m helping my Dad transfer his data from his old phone ( Huawei) to his new iPhone 12 mini via the IOS transfering app.It was going well until the estimated time was at 16 min.Its been 16 min for the past hour and a half.I have tried to change the wifi in case it was faulty,left it for a while,and it still hasn’t changed.What's going on and what do I do about it??
iPhone XR, iOS 17
Some users have encountered a transfer problem if the new iPhone updates iOS during the transfer.
If this is your case, stop the update and configure your iPhone as a new iPhone, i.e. without transferring data. This will allow you to update iOS.
To stop the update, force restart the iPhone:
Once the update is done, erase the iPhone (Settings > General > Transfer or Reset iPhone and tap Erase Content and Settings) then configure it again, this time by transferring data with Quick Start.
Some users have encountered a transfer problem if the new iPhone updates iOS during the transfer.
If this is your case, stop the update and configure your iPhone as a new iPhone, i.e. without transferring data. This will allow you to update iOS.
To stop the update, force restart the iPhone:
Once the update is done, erase the iPhone (Settings > General > Transfer or Reset iPhone and tap Erase Content and Settings) then configure it again, this time by transferring data with Quick Start.
Taking very long to transfer
