Level 1

68 points

After upgrading to iOS 18, CarPlay is crashing randomly

After upgrading to iOS 18, CarPlay is randomly crashing my entire infotainment system. It has happened trying to adjust settings in CarPlay, replying to a message, creating a new message, sending messages. I'm also not receiving popup notifications on the screen unless I have CarPlay open. This makes the application completely unusable and makes me want to switch to Android Auto. I need to be able to send/receive messages hands free while I'm driving for my job.

[Re-Titled by Moderator]

iPhone 14 Pro, iOS 18

Posted on Sep 30, 2024 3:40 PM

Top-ranking reply

plastipop

Level 1

53 points

Posted on Nov 22, 2024 1:14 PM

UPDATE So I did everything recommended in this thread and nothing worked. The only solution that worked was to go to my Mazda dealer and have them update the Mazda Connect software. I just did it today. Cost me $87.50 😐 but now the problem is fixed. I can now text or do any voice commands without it crashing.

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58 replies

Nov 7, 2024 7:01 AM in response to NerdyUmicorm

I’ve been having the same issue with my 2018 Mazda CX-5 as well. Using Apple Maps, or just Apple Music. Then when replying to a text. It crashes when sending.

Nov 8, 2024 11:04 AM in response to Lorilei007

Same for me. I'm happy for those whose issue was resolved by turning off Vocal Shortcuts, but my setting for that has always been off, so it's not a fix for me.

ewoj

Level 1

40 points

Nov 22, 2024 1:26 PM in response to plastipop

Thanks for that update. I may wait just a bit to see if any phone updates address this. If not I'll head over to Mazda

Arch505

Level 1

28 points

Nov 22, 2024 1:27 PM in response to plastipop

Thanks for that update @plastipop. Ugh I guess I’ll have to do the same with our Mazda!

dutchcap

Level 1

14 points

Nov 27, 2024 5:27 AM in response to NerdyUmicorm

Same here. CarPlay is crashing ever since the latest IOs update.

dutchcap

Level 1

14 points

Nov 27, 2024 5:28 AM in response to dutchcap

FYI - Mercedes

DERADI

Level 1

10 points

Dec 12, 2024 5:04 AM in response to plastipop

I thought it was just me. That’s exactly the problem I now have. Hopefully, Apple read these messages.

gt rick

Level 1

85 points

Dec 12, 2024 7:05 PM in response to NerdyUmicorm

didn't have this issue with iOS 17

Jan 6, 2025 5:25 AM in response to Arch505

Same on GMC and other vehicles. APPLE BROKE IT LET THEM FIX IT!!

Jan 9, 2025 1:26 PM in response to plastipop

Having exact same issue in my 2016 Mazda 3. Do you know what was the original sw version and what it was updated to?

Jan 9, 2025 1:29 PM in response to plastipop

Plastipop

Having exact same issue in my 2016 Mazda 3. Do you know what was the original sw version and what it was updated to?

ewoj

Level 1

40 points

Jan 27, 2025 7:35 PM in response to MadalDarchuck

Ooh, hopefully I will find the same. That would be great!

ewoj

Level 1

40 points

Feb 14, 2025 5:58 AM in response to ewoj

So far, the iOS update has not fixed the issue for me :-(

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After upgrading to iOS 18, CarPlay is crashing randomly