You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

New Photos with Sequoia will not save edits

Trying to edit a photo in Sequoia's Photos app--brand new machine, just installed two days ago, iMac--and nothing will save. It will always revert. Of course this is my 87 year old father's machine and he uses exactly two apps--Photos and Mail. We've rebooted, etc. etc.


Perhaps a known new operating system issue that a patch is to fix?


Or somebody has a fix?

iMac (M3, 2023)

Posted on Sep 30, 2024 4:49 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 18, 2024 9:10 AM

Hello,

I am facing the same problem after the update to Sequoia.

The workaround that I am using that has solved the problem for me is to convert the pictures to JPEG using the built-in utility in the finder before the import to photos app.

I select all the pictures in the folder, right click, quick actions, convert image, convert to JPEG.

If I import to the photos app the converted files (virtually equal to the original ones) everything works fine for me.

Maybe this workaround can fix the problem also for you while we wait for updates.

26 replies

Nov 17, 2024 9:16 AM in response to pjcusimano

I reported this to Apple today - they didnt know about the problem.


For me personally I can edit screenshots or photos taken with my camera but not with my Android phone (Samsung or google pixel pro) - get error message that edits cannot be saved, or no error message, everything looks ok and go back to the photo and the simple edits eg crop, straighten etc were not saved


this goes for new photos since the upgrade or older photos too


has anyone found a solution to this problem

Nov 30, 2024 2:36 AM in response to marko196

marko196 wrote: ....My Library instantly synchronises all photos. Next time I double click on the photo I edited, to enlarge it — it is reverted to the original unedited version and I have wasted 20 minutes for nothing.

What kind of synchronizing are you referring to? Are you using iCloud Photos?

If yes, are your edited photos in a Shared iCloud Photos Library?


Also, you wrote "so I open Photos by clicking on the Photos icon in the dock. "

Have you tried to launch Photos by hitting the Photos application icon in the Applications folder?

The Dock icon may be linked to a different version of Photos on a backup drive.


Dec 5, 2024 5:27 AM in response to Swisscheese01

Swisscheese01 wrote:

(from OneDrive)

It seems this thread has gone bad with many people complaining a similar problem but maybe with a different setup.


Photos libraries must be stored on APFS or MacOS Extended (GUID) case insensitive formatted disks (with the default "Ignore ownership on this volume" ON). Other non-Mac formats (FAT, exFAT etc), network shares are NOT supported and might be related to these failures. iCloud Photos might put some flies in the ointment.


Sequoia Photos might have introduced some new bugs but please describe the devil in the details. /rant

Dec 5, 2024 5:55 AM in response to pjcusimano

I am having the same issues with photo edits reverting to original. The same with unnamed faces I will add the name and it will instantly revert to unnamed, or won't let me even try to name. Creating groups just sits there, there is no way to ignore unwanted faces, when naming new photos 1/2 the time you have to create a new name for one that is already existing, then merge the folders. I am getting increasingly frustrated with photos. I should also say that I am not hooked into the cloud.

New Photos with Sequoia will not save edits

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.