After renewing, Apple Developer account still says expired. Also a login issue discrepancy between devices.

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Level 2

196 points

After renewing, Apple Developer account still says expired. Also a login issue discrepancy between devices.

I renewed my Apple Developer membership today. I have an email notification from my bank confirming the transaction. But in my Apple Developer account, it still says my membership is expired, with a renewal button. I tried a different browser with a clean cache, same issue.

On a side note, when I tried to renew via my MacBook earlier, for some reason my password would not work at the point where it was asking me to log into the store for checkout (store.apple.com), even after resetting my password. But when I tried it on the browser on my Pixel phone, exact same pages and password, it worked. Not sure if related to the above.

Contacted Apple Support but in the meantime would like to see if anyone here has any suggestions for a faster resolution.

MacBook Air 13″, macOS 15.0

Posted on Oct 1, 2024 12:01 PM

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Answer 1

Connor Hawke Author

Level 2

196 points

Oct 2, 2024 2:51 AM in response to Connor Hawke

Seems I spoke a day too soon. Received a renewal confirmation email this morning and the previous issues have resolved. Didn't realize processing would take that long. Resolved.

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Answer 2

Connor Hawke Author

Level 2

196 points

Oct 1, 2024 12:20 PM in response to Connor Hawke

I just found an email confirmation from Apple and when I click on the order number in the email and log in, the page says Enrollment Complete. Yet the Renew Membership message is still on the dashboard so I think something's broken.

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Answer 3

Connor Hawke Author

Level 2

196 points

Oct 1, 2024 12:53 PM in response to Connor Hawke

Just encountered the login issue again where it wouldn't recognize my password, which occurred on Safari but not Chrome on my MacBook, this time at https://developer.apple.com/account which redirects to https://idmsa.apple.com/IDMSWebAuth/signin?appIdKey=...

I also notice I can't update my contact details at Apple Developer dashboard > Update your information. It goes to an error https://developer.apple.com/unauthorized/: "Your account can’t access this page."

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Answer 4

Connor Hawke Author

Level 2

196 points

Oct 1, 2024 7:26 PM in response to Connor Hawke

Lastly, it seems the false "expired" issue is not limited to just the dashboard message. When I go to App Store Connect > Xcode Cloud, it says "Apple Developer Program membership has expired; To continue using Xcode Cloud, renew the program membership."

I'm guessing there may even be further limitations caused by this false positive "expired" detection.

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After renewing, Apple Developer account still says expired. Also a login issue discrepancy between devices.

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