"Some Results May Not Appear" Error in Mail after iOS 18 update

Can you see the when you log in via iCloud in a browser?

That isn’t right. While that may be the intent, that’s not how it works. I have had emails from the day before that when I open them now, they will say they haven’t been downloaded to the server. That’s the issue at this point. We cannot read some emails whatsoever and any attempt to search emails only returns approximately 15% of our emails. This has been going on for months. I updated to iOS 18 when they released it in September and to this day I’m still having the same issue.

If the mails haven't been downloaded to the server that's not the Mail app's problem, that's your mail server's problem. You need to contact you mail provider and find out why the mails haven't been downloaded to the server.

@Zurarczurx - My mail provider is…… Apple! It’s an iCloud account. So I am contacting my mail provider through this forum.

I’m still getting the message, and its still not finding all emails on any given search, just returning a small number of results. my phone is locked, charging and on WiFi every night and has been since I got this phone in October, so it’s had more than enough time to index.

This issue has caused me to not have access to an email containing show tickets and is going to ruin my evening and cost me to waste 650$ CAD. This is so basic how can you screw this up Apple?!

I don't have this email problem but I always copy any tickets or docs to iCloud and make sure they're downloaded to my phone and I always print them as well, whether it's for an expensive trip or a £10 night at the local comedy pub. I've seen too many people arguing with bouncers about batteries and signal to put my trust in technology. Same reason I buy proper train tickets.

Have you tried turning off all the Protect Email Privacy options?

I have not updated my ipad so no issues there but definitely have issue on my phone

whilst we await a fix (gees I hope otherwise next phone will not be apple) I find I can reliably search within folders so if I have put a receipt in my receipts folder I can then search in current Folder and find it

the issue comes when I forget what folder or even which of my 5 emails I used to do a global search

It doesn't.

This suggestion that your mail will update when it's locked, charging and connected to wifi is a complete red herring. I really don't understand why Apple have posted that, because it is not true.

Mail searches on my phone have not worked properly for a LONG time.. A quick look on Google ("apple mail search not working") brings up complaints that mail searches were not working properly under High Sierra in 2018, Catalina in 2019, Big Sur in 2021, Ventura in 2022, and Sonoma in 2023.

i accessed my older emails by downloading the Gmail app so maybe Google is doing it to train Ai somehow.

No.

The fix has to come from Apple

my older emails are inaccessible and I just get this message when I’m at home and on WiFi but how am I suppose to search when phone is locked?

Some Results May Not Appear

Mail downloads and organizes messages when iPhone is locked, charging, and connected to Wi-Fi.

This post 24.11.24 (australian time), 6 weeks at least since this thread started, and no response from Apple. Our collective inability to do such a basic thing is clearly not bothering them too much...

Currently going through this same exact thing. And it’s beyond frustrating! What is the point of being able to “check” my emails on my phone if the **** phone picks and chooses what emails it wants to show me? Ridiculous!! I gotta say all these “updates” are really making me consider making the switch to android because this is ridiculous as eff! So frustrating

[Edited by Moderator]

I have the same. I cannot find emails with important receipts I know I have. Thank goodness I didn’t install update on my ipad. Seems this issue been around a while….I don’t suppose anyone knows eta for a fix?

My previous reply was deleted, apparently honesty is not what Apple is looking for.

This complete failure to consider users needs is typical but renders the Mail application useless.

please fix this ‘fix’

This wasn’t a fix on mine, unfortunately. It’s not an organizing thing so I didn’t have great expectations on that working but at this point I’ll try almost anything. It just doesn’t display all emails when searching. If I have 137 emails from John Doe and I search for them, only 23 may show up.