AirPrint not working after iOS 18.0.1 update

Question

Level 1

19 points

AirPrint not working after iOS 18.0.1 update

After updating my iPhone 14 Pro from iOS 17.x.x to iOS 18.0.1 the AirPrint apps is not working with my Canon i-Sensys MF217w still reported to be supported by the new iOS version.

This printer works correctly if I print:

from my MACBook with MacOS Monterey 12.7.6
from another iPhone 11 running iOS 17

After trying to print a simple Note (with title "Modèle" for example containing a "grid"), I cannot see the AirPrint list and the printing never comes out or suddenly a new error message appears suggesting Retry or Open printing list . If I select "Open printing list" (see screen capture) in spite of observing my page in the printing list, printing never occurs.

Il have also tried to reboot:

my router
my printer
my iPhone 14 Pro

More details: ( the firmware of my Canon printer says : Main controller Ver 04.15 ; Boot Rom Ver 04.01; DCON Ver 00.09

I have no possibility to update this firmware because Canon does not provide a firmware update for MacOS Monterey 12.7.6 64 bits). And remember that everything worked fine with iOS 17 and from other devices not running iOS18.

Do you expect a new Update of iOS 18 to solve this problem or is this specific to my hardware configuration, not so obsolete after all ?

I hear from Reddit and also Apple community that other users experienced a similar problem.

iPhone 14 Pro, iOS 18

Posted on Oct 6, 2024 9:40 AM

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Answer 1

Top-ranking reply

Graygeezer

Level 1

14 points

Oct 28, 2024 7:47 AM in response to Musicam

iOS 18 AirPrint no longer works on my Canon MF216N printer for 2 iPhone 13Pro, 1 iPhone 13, and 1 iPhone ProMax.

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Answer 2

Nov 18, 2024 7:12 PM in response to Musicam

I have the exact same printer MF217w and cannot print with any of the three phones used in our household (2 iPhone 11's and a 13). These devices are either 18.0.1 or 18.1

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Answer 3

Qwert1zo

Level 1

8 points

Nov 24, 2024 8:39 AM in response to Musicam

I have the same problem with 18.1.1

I called Apple who said they would come out with an update to hopefully resolve the issue but he obviously didn’t know when

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Answer 4

PTChris

Level 1

8 points

Oct 14, 2024 3:07 PM in response to Musicam

Same problem with iPhone 13 3 and

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Answer 5

chelagh

Level 1

8 points

Dec 5, 2024 3:03 AM in response to yrrd

I really hate this latest update. My AirPrint will not work any longer, the calculator is awful, and I wish I had never downloaded it.

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Answer 6

Musicam Author

Level 1

19 points

Nov 28, 2024 7:50 AM in response to Musicam

SOLUTION: Printing on Canon MF217w from iOS 18.xxx

One month and a half after posting this request for help regarding the impossibly to print to my CANON MF217w laser printer from iOS 18.xxx (iPhone XIV) but still working on macOS, I now have have a provisionnal acceptable solution as follow:

1/ be aware that the traditional Canon Print app (old drivers) is now obsolete and replaced by an updated Canon Print app with modified logo.

This new app should be urgently downloaded from App Store.

Remove the old one. It seems that the Canon engineers have discovered an incompatibility with the old version.

2/ having downloaded the new Canon Print version it seems that the Apple Airprint app (despite Apple claims of so called MF217w supported, which is still not the case !) still doesn’t work ; you may now print from iOS 18.xxx using the following procedure:

— start the printing process as usual as if you were using AirPrint

— do not OK the printing

— instead, share with another app (by selecting the small square icon with upper arrow) namely the newly updated Canon Print app as a destination

— use then Canon Print to print your document by confirming “Follow” (“Suivant” en français) after having selected your MF217w printer .

The printing is very fast and this procedure request only two more steps.

Let’s hope that the Apple engineers will soon modify Airprint (MF217w supported ?) to take care of the new Canon drivers.

Hope this helps ! Best ….

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Answer 7

Jeff Donald

Level 7

28,127 points

Nov 24, 2024 4:54 PM in response to yrrd

If it’s going to happen it probably would have. Current iOS is 18.1.1. Look on the printer manufacturers website and when is the last time they updated drivers for the printer?

At some point printers go out of date because the manufacturer will no longer update drivers to to support new hardware. That may be the case with your printer.

Have you talked to your printer’s manufacturer support team?

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Answer 8

Jan Hedlund

Level 7

23,479 points

Dec 12, 2024 4:22 PM in response to Moonmanpics

The Canon MG5320 is listed as a supported AirPrint model in About AirPrint - Apple Support (en-us edition, November 19, 2024). This means that printing ought to be possible without additional software under the latest iOS versions, provided that the printer is connected to the same network (Wi-Fi router) as the iPhone.

Use AirPrint to print from your iPhone or iPad - Apple Support

After checking all settings/connections, you may want to try a full power-cycle sequence (do not forget the Wi-Fi router):

Power off the Wi-Fi router, the printer, the iPhone, and all other devices/computers.
Wait two to three minutes.
Power on the router.
Wait two to three minutes.
Power on the printer.
Wait a minute or two.
Power on the iPhone, and all other devices/computers.

Also, check whether a printer firmware update has been made available by Canon.

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Answer 9

Ezzi84

Level 1

14 points

Nov 28, 2024 6:04 AM in response to Musicam

I have canon mf217w everything was working fine before the upgrade as well now nothing is working at all stuck on print order not going anywhere its one of the cons of the new updates for real

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Answer 10

Jeff Donald

Level 7

28,127 points

Nov 24, 2024 9:07 AM in response to Qwert1zo

If the printer manufacturer releases new drivers, Apple will include them in an update and the problem will be resolved. If new drivers are not released, then your printer may be End of Life, in regard AirPrint.

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Answer 11

UncleAir

Level 1

20 points

Dec 13, 2024 3:21 AM in response to JRCote

Well, I was able to finally get the Canon Print app to work. But it wouldn’t automatically select the printer through the wifi network. I had print the printers user data list, find the ip address it was using, then manually input that into the app. THEN, I was able to print. It didn’t do two sided, but at least its something. What a mess to have to fix something, which most people won’t be able to do. I’d like to get off technology for this exact reason: too much time spent tweaking just the basics. (Sigh…)

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Answer 12

Jeff Donald

Level 7

28,127 points

Dec 9, 2024 6:10 AM in response to Rnlife11

Apple iOS 18.2 public release is rolling out around the world in many (all?) countries today. I watched a video from someone in Australia an hour ago and he’d installed the update and reported that it resolved many of his issues. The article below explains how to update. The release time in your area may not have occurred yet. You will just need to check the update option in your iPhone.

Update iOS on iPhone

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Answer 13

yrrd

Level 1

8 points

Nov 24, 2024 4:10 PM in response to Qwert1zo

So should we just wait for a patch to fix the printing issues with iOS 18.0.1? No quick fix? It worked so well before I was so proud of my Apple product, now my printing production is dead.

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Answer 14

Dec 5, 2024 5:07 PM in response to Musicam

Both my iPhone and iPad with iOS 18.1.1 will NOT air print to Canon Pixma MG5320

BUT my iPad running iOS 16.7.10 air prints just fine. Definitely a bug in iOS 18.

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Answer 15

Rnlife11

Level 1

14 points

Dec 9, 2024 6:08 AM in response to Musicam

I am having the same problem since the update!!!!

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