AirPrint not working after iOS 18.0.1 update

After updating my iPhone 14 Pro from iOS 17.x.x to iOS 18.0.1 the AirPrint apps is not working with my Canon i-Sensys MF217w still reported to be supported by the new iOS version.


This printer works correctly if I print:

  • from my MACBook with MacOS Monterey 12.7.6
  • from another iPhone 11 running iOS 17


After trying to print a simple Note (with title "Modèle" for example containing a "grid"), I cannot see the AirPrint list and the printing never comes out or suddenly a new error message appears suggesting Retry or Open printing list . If I select "Open printing list" (see screen capture) in spite of observing my page in the printing list, printing never occurs.


Il have also tried to reboot:

  • my router
  • my printer
  • my iPhone 14 Pro



More details: ( the firmware of my Canon printer says : Main controller Ver 04.15 ; Boot Rom Ver 04.01; DCON Ver 00.09

I have no possibility to update this firmware because Canon does not provide a firmware update for MacOS Monterey 12.7.6 64 bits). And remember that everything worked fine with iOS 17 and from other devices not running iOS18.


Do you expect a new Update of iOS 18 to solve this problem or is this specific to my hardware configuration, not so obsolete after all ?

I hear from Reddit and also Apple community that other users experienced a similar problem.



iPhone 14 Pro, iOS 18

Posted on Oct 6, 2024 9:40 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 28, 2024 7:50 AM

SOLUTION: Printing on Canon MF217w from iOS 18.xxx


One month and a half after posting this request for help regarding the impossibly to print to my CANON MF217w laser printer from iOS 18.xxx (iPhone XIV) but still working on macOS, I now have have a provisionnal acceptable solution as follow:


1/ be aware that the traditional Canon Print app (old drivers) is now obsolete and replaced by an updated Canon Print app with modified logo.

This new app should be urgently downloaded from App Store.


Remove the old one. It seems that the Canon engineers have discovered an incompatibility with the old version.


2/ having downloaded the new Canon Print version it seems that the Apple Airprint app (despite Apple claims of so called MF217w supported, which is still not the case !) still doesn’t work ; you may now print from iOS 18.xxx using the following procedure:

— start the printing process as usual as if you were using AirPrint

do not OK the printing

— instead, share with another app (by selecting the small square icon with upper arrow) namely the newly updated Canon Print app as a destination

— use then Canon Print to print your document by confirming “Follow” (“Suivant” en français) after having selected your MF217w printer .


The printing is very fast and this procedure request only two more steps.


Let’s hope that the Apple engineers will soon modify Airprint (MF217w supported ?) to take care of the new Canon drivers.


Hope this helps ! Best ….







50 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirPrint not working after iOS 18.0.1 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.