Level 1

34 points

AirPrint not working after iOS 18.0.1 update

After updating my iPhone 14 Pro from iOS 17.x.x to iOS 18.0.1 the AirPrint apps is not working with my Canon i-Sensys MF217w still reported to be supported by the new iOS version.

This printer works correctly if I print:

from my MACBook with MacOS Monterey 12.7.6
from another iPhone 11 running iOS 17

After trying to print a simple Note (with title "Modèle" for example containing a "grid"), I cannot see the AirPrint list and the printing never comes out or suddenly a new error message appears suggesting Retry or Open printing list . If I select "Open printing list" (see screen capture) in spite of observing my page in the printing list, printing never occurs.

Il have also tried to reboot:

my router
my printer
my iPhone 14 Pro

More details: ( the firmware of my Canon printer says : Main controller Ver 04.15 ; Boot Rom Ver 04.01; DCON Ver 00.09

I have no possibility to update this firmware because Canon does not provide a firmware update for MacOS Monterey 12.7.6 64 bits). And remember that everything worked fine with iOS 17 and from other devices not running iOS18.

Do you expect a new Update of iOS 18 to solve this problem or is this specific to my hardware configuration, not so obsolete after all ?

I hear from Reddit and also Apple community that other users experienced a similar problem.

iPhone 14 Pro, iOS 18

Posted on Oct 6, 2024 9:40 AM

Top-ranking reply

Musicam Author

Level 1

34 points

Posted on Nov 28, 2024 7:50 AM

SOLUTION: Printing on Canon MF217w from iOS 18.xxx

One month and a half after posting this request for help regarding the impossibly to print to my CANON MF217w laser printer from iOS 18.xxx (iPhone XIV) but still working on macOS, I now have have a provisionnal acceptable solution as follow:

1/ be aware that the traditional Canon Print app (old drivers) is now obsolete and replaced by an updated Canon Print app with modified logo.

This new app should be urgently downloaded from App Store.

Remove the old one. It seems that the Canon engineers have discovered an incompatibility with the old version.

2/ having downloaded the new Canon Print version it seems that the Apple Airprint app (despite Apple claims of so called MF217w supported, which is still not the case !) still doesn’t work ; you may now print from iOS 18.xxx using the following procedure:

— start the printing process as usual as if you were using AirPrint

— do not OK the printing

— instead, share with another app (by selecting the small square icon with upper arrow) namely the newly updated Canon Print app as a destination

— use then Canon Print to print your document by confirming “Follow” (“Suivant” en français) after having selected your MF217w printer .

The printing is very fast and this procedure request only two more steps.

Let’s hope that the Apple engineers will soon modify Airprint (MF217w supported ?) to take care of the new Canon drivers.

Hope this helps ! Best ….

View in context

Similar questions

50 replies

Dec 11, 2024 12:01 PM in response to Musicam

iOS 18.2 has fixed the not printing issue for Canon ImageCLASS MF16n.

Musicam Author

Level 1

34 points

Nov 28, 2024 7:57 AM in response to Jeff Donald

You are right.

There is a new Canon Print app (With modified logo) which now takes care of my MF217w laser printer. But it seems that these updated drivers are still not included in iOS 18.1.1. AirPrint.

I have proposed here above (see today’s Reply to my original post) a provisional solution which works satisfactorily.

Jan Hedlund

Level 7

24,235 points

Dec 12, 2024 4:22 PM in response to Moonmanpics

The Canon MG5320 is listed as a supported AirPrint model in About AirPrint - Apple Support (en-us edition, November 19, 2024). This means that printing ought to be possible without additional software under the latest iOS versions, provided that the printer is connected to the same network (Wi-Fi router) as the iPhone.

Use AirPrint to print from your iPhone or iPad - Apple Support

After checking all settings/connections, you may want to try a full power-cycle sequence (do not forget the Wi-Fi router):

Power off the Wi-Fi router, the printer, the iPhone, and all other devices/computers.
Wait two to three minutes.
Power on the router.
Wait two to three minutes.
Power on the printer.
Wait a minute or two.
Power on the iPhone, and all other devices/computers.

Also, check whether a printer firmware update has been made available by Canon.

Bogii93

Level 1

8 points

Jan 9, 2025 4:49 AM in response to Musicam

Thanks for posting this. I was able to manually add my MF216N printer to the new Canon Print app, and can print while using the app. But when I follow all your guide, I get an error at the final step in print preview “No printer has been added. Start PRINT, add a printer, and then try again.” However, as stated above, my printer has been added to the app and it works. Same problem with both iPhone 16 Pro/18.2.1 and iPad 10/18.2

Any ideas? Thanks

UncleAir

Level 1

44 points

Jan 14, 2025 10:06 AM in response to Joel63

See Musicam below and his reference to network parameters and manually input the ip address: xxx.xxx.xxx.xxx

If you get that done, I was thinking someone couldn’t find how to print to the app and wondering if this helps?: first press the square with up arrow. Next screen press the print with the printer icon next to it. Next screen press square with up arrow. Next screen in the second row which has apps you can slide over and see the Canon Print App. Press that and it flys off to the printer. At least for me it does.

hope that helps.

BTW: is it me or is this the most ridiculous forum for posting replies? I have tried 3 times to reply and it just puts it at the end of the line or plops it in between other ones and thus is out of context. (More sighs)…

Oct 28, 2024 7:47 AM in response to Musicam

iOS 18 AirPrint no longer works on my Canon MF216N printer for 2 iPhone 13Pro, 1 iPhone 13, and 1 iPhone ProMax.

Qwert1zo

Level 1

8 points

Nov 24, 2024 8:39 AM in response to Musicam

I have the same problem with 18.1.1

I called Apple who said they would come out with an update to hopefully resolve the issue but he obviously didn’t know when

Jeff Donald

Level 8

44,532 points

Nov 24, 2024 9:07 AM in response to Qwert1zo

If the printer manufacturer releases new drivers, Apple will include them in an update and the problem will be resolved. If new drivers are not released, then your printer may be End of Life, in regard AirPrint.

Dec 12, 2024 8:20 AM in response to Moonmanpics

UPDATE 18.2 installed on iPhone 13 but DID NOT fix printer issue with Canon Pixma MG5320.

I select print, next to Printer, it says “No Printer Selected”, click here and it says “looking for printers” with spinning star. It finds “Canon MG5300 Series”, I select it, the star spins briefly then screen changes and message “No Printer Selected” appears.

Exactly as before 18.2 update.

UncleAir

Level 1

44 points

Jan 14, 2025 10:00 AM in response to Graygeezer

Not me, yet. 18.2.1 update and still no go with Canon Imageclass mf227dw. Still can use the Canon Print app however. This is the second update since the failure began. I’m beginning to think they aren’t going to fix it.

Bogii93

Level 1

8 points

Jan 14, 2025 3:53 PM in response to Bogii93

iOS 18.2.1

Default iOS Air Print function works w/MF216N, but only with native Apple apps (Notes, Numbers, etc) not with PDFs, for example. Still have the problem where I was able to successfully aquire the printer in the new Canon Print app, but when I chose it (over default print option), Canon Print app shows error no printer selected. Weird. I can, however, download a PDF and print it no problem via the Canon Print app, ie not via air print(ish). Not ideal.

Ezzi84

Level 1

14 points

Nov 28, 2024 6:04 AM in response to Musicam

I have canon mf217w everything was working fine before the upgrade as well now nothing is working at all stuck on print order not going anywhere its one of the cons of the new updates for real

Musicam Author

Level 1

34 points

Jan 10, 2025 2:46 AM in response to Moonmanpics

Introduce printer IP address instead of the name of the printer.

Jeff Donald

Level 8

44,532 points

Dec 12, 2024 8:34 AM in response to Moonmanpics

The handwriting is on the wall. Here’s what Canon says about their printer,

>>PIXMA MG5320 has been retired. Product support is no longer available. Driver and content updates are not being made.<<

https://www.usa.canon.com/support/p/pixma-mg5320

Jan Hedlund

Level 7

24,235 points

Jan 14, 2025 11:30 AM in response to UncleAir

UncleAir wrote: /.../

BTW: is it me or is this the most ridiculous forum for posting replies? I have tried 3 times to reply and it just puts it at the end of the line or plops it in between other ones and thus is out of context. (More sighs)…

You may want to set Sort By to Oldest. The reply will appear at the end, but this setting is at least logical (and chronological).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirPrint not working after iOS 18.0.1 update