when i want to update my apps an old gmail account appears on the screen of my iphone asking for its password which i don't know. i tried to reset the password but the iphone said it is unsupported account. I don't know what to do.
iPhone 15 Pro Max, iOS 18
Hello,
For help with an invalid/not-active/not-supported account you need to contact Apple.
To reach Apple Support for an account issue:
1. Click here --> https://getsupport.apple.com/?caller=cups&PGF=PGF63005
2. Select: Disabled Apple ID
3. Select: ”The Apple ID is not active" alert
4. Select: “Continue”
5. Select a chat or telephone call option.
or:
Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support
unfailed gmail account
