unfailed gmail account

when i want to update my apps an old gmail account appears on the screen of my iphone asking for its password which i don't know. i tried to reset the password but the iphone said it is unsupported account. I don't know what to do.

iPhone 15 Pro Max, iOS 18

Posted on Oct 8, 2024 9:36 AM

Reply
1 reply

Oct 8, 2024 9:55 AM in response to basmah225

Hello,


For help with an invalid/not-active/not-supported account you need to contact Apple.


To reach Apple Support for an account issue:

1. Click here --> https://getsupport.apple.com/?caller=cups&PGF=PGF63005

2. Select: Disabled Apple ID

3. Select: ”The Apple ID is not active" alert

4. Select: “Continue”

5. Select a chat or telephone call option.

or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support



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unfailed gmail account

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