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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I installed new software for ScanSnap iX 1600. The automatic message says it is in a "Users/" folder followed by my name. I don't know how to find this folder on my laptop. Please help.
Open a Finder window and click on the folder with your name (and a house-shaped icon)in the left sidebar of the finder window. Or use the Finder "Go" menu at the top of your MacBook Air screen and click "Home."
Open a Finder window and click on the folder with your name (and a house-shaped icon)in the left sidebar of the finder window. Or use the Finder "Go" menu at the top of your MacBook Air screen and click "Home."
That is your home user folder which contains your Desktop, Documents, and Downloads folders in addition to the Movies, Music, Photos folders.
In the Finder, click the "Go" menu and select "Home" with the house icon which represents your home user folder.
I will be away from my computer for awhile. I'll try on my Mac Air M2 later today. Thank you.
How to find a folder that is described as in "/Users/"? MacBook Air M2 15.0.1
