Installing Pre-installed software on replacement MacBook

I purchased a MacBook Pro with the Pro Apps for Education in July. 3 weeks after receiving it, water was spilled on it which caused all sorts of issues (expensive mistake carrying a water bottle in my tote bag with my new laptop). After it dried out, the MacBook worked ok with a few glitches. It was recommended to just use it as-is until a major issue came up. Recently, the MagSafe dock would not take a charge and the battery drained completely. My local Apple Store suggested 2 options: repair or replace for a bit more. I opted to replace. As I went to install all my software, I was unable to install the Pro Apps that came pre-installed on my first MacBook. I haven't called Apple yet, but is there a way to get the software back that I had purchased on my bad MacBook? They are not showing up on my Apple ID purchases.

On a side note, I changed the email on my Apple ID after I received my first MacBook. I have the email with my first order and receipt showing the software bundle.