We have a new TV and I trying to log into my Apple TV Apple. I click on sign in and this pops up:
something went wrong
there was a problem connecting. Try again
I have restarted the TV and the App and have uninstalled and reinstalled the app and nothing is working
[Re-Titled by Moderator]
iPhone 15 Pro Max, iOS 18
I got in touch with Amazon support today and they asked me to restart the TV.
'I did find one error on the account, could you please restart your TV for
me please then check to see if you getting the same issue?'
There was not a new update since last week but when I rebooted the TV (not just turned it off and on but did the restart from the amazon menu 'Devices & Software' -> 'Restart' selection).
After doing that, I opened the Apple TV app and it then gave a QR code to sign in. That took care of it for me as I was successfully able to login at that point.
Anyone solve this? Tried everything suggested and nothing worked so far. Just bought this TV for my mother to watch Apple TV!
How can I fix connection issues on my Apple TV?
