Add eSim option missing on my iphone 12

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jibril96 Author

Level 1

4 points

Add eSim option missing on my iphone 12

Can’t seem to find the “add eSim” option on my iphone 12, I’ve checked the model number is A2172.

please someone help!

iPhone 12, iOS 18

Posted on Oct 29, 2024 9:17 AM

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Answer 1

Top-ranking reply

Bob Timmons

Level 10

188,530 points

Oct 29, 2024 12:52 PM in response to jibril96

If you check the SIM tray on the iPhone 12, will it accommodate 2 SIM cards? If that is the case, the model number of the iPhone that you have is incorrect.

We ask because Apple sold a version of the iPhone 12 in China that accommodated 2 SIM cards only....and had no eSIM capabilities at all.

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Answer 2

Oct 29, 2024 9:20 AM in response to jibril96

Are you in the US? Have you contacted your carrier to ask them to set up eSim on your iPhone, if your carrier indeed supports eSim?

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Answer 3

jibril96 Author

Level 1

4 points

Oct 29, 2024 12:41 PM in response to lobsterghost1

Unfortunately, i’m not in the US. And yes my carrier supports eSim cause i was using it on my iPhone 11 before switching phones

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Answer 4

jibril96 Author

Level 1

4 points

Oct 31, 2024 4:00 AM in response to Bob Timmons

No, the sim tray doesn’t accommodate 2 Sims

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Add eSim option missing on my iphone 12

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