New Magic Mouse USB-C Does Not Scroll

Apple is there a configuration file one can add so the USB-C Magic Mouse gestures are recognized in MacOS 14.6.1 or 14.7.1?

I.e. people with work laptops cannot just upgrade MacOS, the MacOS version is controlled by the Tech Infrastructure (IT) department.

The USB-C Magic Mouse gestures do NOT work on 14.6.1 and 14.7.1. I tried both versions.

One needs to upgrade to 15.1.

But for people who cannot upgrade this is annoying.

Apple please post a work around for existing users so that older versions of MacOS will recognize the new USB-C Magic mouse gestures.

Is there configuration file one can add?

I can confirm it is NOT working on 14.7.1, same issue. The mouse does not scroll.

I spoke to a senior support specialist this morning. She confirmed that even though the Apple product website says these devices should work with older versions of macOS, they do not and that the senior technical management is aware and working on a fix.

Web site says MagicMouse USB-C compatible with MacOS 10.11 or later. Box says "latest version of MacOS required." Scrolling and gestures DO NOT WORK with MacOS 13 or 14.

I'm on Ventura 13.7.1.

Returning the mouse.

Please fill out the Feedback - Magic Mouse - Apple to notify Apple.

Probably worth a separate post but the new USB-C Magic Keyboard also isn't working correctly (Touch ID and Multimedia Keys don't work)

Same here, my laptop works perfectly running 15.1, but on my work laptop running 14.7.1, the mouse does not scroll and macOS doesn't recognize it as a "magic" mouse. (None of the touch settings/gestures show up under "Mouse" in System Settings)

Same problem on M3 MBA on 15.0. I'm updating to 15.1 right now.

Cannot pair via cable. But I'm able to connect via Bluetooth setup. But all the settings for gestures are missing and scrolling is disabled with no way to enable. Weird mouse tracking too. This is my first Magic Mouse so I'm surprised how buggy this "apple ecosystem" device is.

Same. I just received a brand new USB C bluetooth Magic Mouse and point and click are fine but it does not scroll. My software is Sonoma 14.5. So frustrating. Had to revert back to my Magic Mouse that is almost 10 years old, and while battery operated, it actually works!

Only Apple could be so… Apple that a new product only works with yesterday’s operating system. Besides the loads of frustration caused by the fact that it is a simple mouse, same as it was except a different jack on the charging port.

I just had this same experience as well. And unfortunately, I can't upgrade yet since it will break compatibility with software that I need for work. Super frustrating. I went through Apple Support in hopes of at least getting them to log me as another data point for this problem, but the support tech didn't really seem interested in the resolution once I mentioned I was still on 14.7.1; even after pointing out that the website says it should be compatible.

Same problem,USB-C Does Not Scroll just unwrap my New Magic Mouse USB-C.

Has anyone confirmed it's not working on 14.7.1 which was released on Oct 28?

I have the same problem with my work laptop running MacOS 14.6.1. Just got a new Magic Mouse and it won't scroll :-(

Don't know if this is related, but I don't see the battery percentage either. It's not under Bluetooth and also not under the mouse settings (though the support pages say it should).