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I received my new Magic Mouse USB-C model, running 3.1.4. The issue is that it does not scroll up or down when swiping on the surface. I tried it on 2 macbooks. The mouse does not scroll. I can click and point, but not scroll. My old magic mouse scrolls fine.
I spoke to a senior support specialist this morning. She confirmed that even though the Apple product website says these devices should work with older versions of macOS, they do not and that the senior technical management is aware and working on a fix.
I spoke to a senior support specialist this morning. She confirmed that even though the Apple product website says these devices should work with older versions of macOS, they do not and that the senior technical management is aware and working on a fix.
Same here. I upgraded my personal laptop to 15.1 and it works. Unfortunately my work laptop is stuck on 14.7 for who knows how long :(
Apple is there a configuration file one can add so the USB-C Magic Mouse gestures are recognized in MacOS 14.6.1 or 14.7.1?
I.e. people with work laptops cannot just upgrade MacOS, the MacOS version is controlled by the Tech Infrastructure (IT) department.
I can confirm it is NOT working on 14.7.1, same issue. The mouse does not scroll.
Probably worth a separate post but the new USB-C Magic Keyboard also isn't working correctly (Touch ID and Multimedia Keys don't work)
Had the same issue, I updated my MacBook to MacOS 15.1 and it just worked
USB-C Mouse and Keyboard work on my personal laptop (MacOS 15.1) but not on work laptop (MacOS 15.0.1). Seems pretty clear that you need to upgrade to 15.1 to drive these devices.
Yes, I made them aware of the magic keyboard touch ID issue as well
Same here, my laptop works perfectly running 15.1, but on my work laptop running 14.7.1, the mouse does not scroll and macOS doesn't recognize it as a "magic" mouse. (None of the touch settings/gestures show up under "Mouse" in System Settings)
The USB-C Magic Mouse gestures do NOT work on 14.6.1 and 14.7.1. I tried both versions.
One needs to upgrade to 15.1.
But for people who cannot upgrade this is annoying.
Apple please post a work around for existing users so that older versions of MacOS will recognize the new USB-C Magic mouse gestures.
Is there configuration file one can add?
Glad I Googled this. It was driving me mad. I bought the lightning cable version last week, took it back to swap over today sighting the new change / 14 day exchange, etc. The 'old' one worked, the new one doesn't. Nor does the trackpad. I'm off for a refund tomorrow on both. I have an older white one that works just fine. I'm on a 2021 MacBook pro, 15.01, Sequoia. Seems like a massive downgrade. I'd rather have put up with the lightening cable. I bet that one has been sent off to Apple to be recycled : (
Same problem,USB-C Does Not Scroll just unwrap my New Magic Mouse USB-C.
Has anyone confirmed it's not working on 14.7.1 which was released on Oct 28?
New Magic Mouse USB-C Does Not Scroll
