You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

New Magic Mouse USB-C Does Not Scroll

I received my new Magic Mouse USB-C model, running 3.1.4. The issue is that it does not scroll up or down when swiping on the surface. I tried it on 2 macbooks. The mouse does not scroll. I can click and point, but not scroll. My old magic mouse scrolls fine.

Posted on Oct 29, 2024 3:15 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2024 3:59 AM

Apple is there a configuration file one can add so the USB-C Magic Mouse gestures are recognized in MacOS 14.6.1 or 14.7.1?


I.e. people with work laptops cannot just upgrade MacOS, the MacOS version is controlled by the Tech Infrastructure (IT) department.

33 replies

Oct 31, 2024 9:28 AM in response to leifg

The USB-C Magic Mouse gestures do NOT work on 14.6.1 and 14.7.1. I tried both versions.


One needs to upgrade to 15.1.


But for people who cannot upgrade this is annoying.


Apple please post a work around for existing users so that older versions of MacOS will recognize the new USB-C Magic mouse gestures.


Is there configuration file one can add?

Nov 2, 2024 12:43 AM in response to Ricotter

Same problem on M3 MBA on 15.0. I'm updating to 15.1 right now.


Cannot pair via cable. But I'm able to connect via Bluetooth setup. But all the settings for gestures are missing and scrolling is disabled with no way to enable. Weird mouse tracking too. This is my first Magic Mouse so I'm surprised how buggy this "apple ecosystem" device is.

Nov 2, 2024 10:24 AM in response to Digginground

I just had this same experience as well. And unfortunately, I can't upgrade yet since it will break compatibility with software that I need for work. Super frustrating. I went through Apple Support in hopes of at least getting them to log me as another data point for this problem, but the support tech didn't really seem interested in the resolution once I mentioned I was still on 14.7.1; even after pointing out that the website says it should be compatible.

New Magic Mouse USB-C Does Not Scroll

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.