New Magic Mouse USB-C Does Not Scroll

So finally corp allowed the upgrade to Sequoia 15.x and now the new magic mouse works.

I spoke to a senior support specialist this morning. She confirmed that even though the Apple product website says these devices should work with older versions of macOS, they do not and that the senior technical management is aware and working on a fix.

Had the same issue, I updated my MacBook to MacOS 15.1 and it just worked

Try to update your mac os to the most latest one

I just have upgraded to Sequoia 15.2, Apple Mouse is working flawlessly.

Precsiely, I also had to update to Sequoia from Sonoma. In fact, the Magic Keyboard was also malfunctioning with Sonoma.

I think the fact that so many people have this problem and the actual problem is putting out a product requiring yesterday's OS (for no transparent or logical reason) is sad. Sadder than that is the fact that Apple does nothing about it! Do they expect people to buy a simple mouse and then go home and upgrade the OS for it? Just because this one has USB-C? Cuz otherwise is no different that the older one...

Bucks37 wrote:

Definitely USB-C does not scroll with earlier OS - I can get it to point and click with Monterey (12.6) but not scroll- only use the side bar for scrolling, and am unable to update OS on this computer.

I have tried all of the patches described but to no avail.

I take delivery of a new Mac mini next week, and this was the mouse that Apple shipped with it, so will update if it suddenly starts working with OS15.1 or above. If it doesn't, straight back for the returns!!!

I returned it. Since it was opened, I hope I get a full refund. I bought it from Amazon, so I returned it to Amazon. I wish it worked because I hate having to replace batteries in my older wireless Magic Mouse.

A lot of people saying the same thing but the point is, it makes no difference if you are running macOS 12.xx or 15.xx the mouse and trackpad do not work. I know this because I have used this hardware with Monterey, Ventura and Sequoia, the result is identical.

There is no provision in the Apple settings menu to setup secondary functions such as swipe and scroll for the mouse and there are no settings whatsoever for Trackpad in Ventura or Sequoia.

You all need to return the hardware, then and only then will Apple act on this issue. As long as you pay for it and keep it, there is no come back on Apple, they just make money on something that does do what it says on the box. You may as well be pushing a river stone across your desk.

USB-C Mouse and Keyboard work on my personal laptop (MacOS 15.1) but not on work laptop (MacOS 15.0.1). Seems pretty clear that you need to upgrade to 15.1 to drive these devices.

I was having the same problem with my new c type magic mouse but once I updated my mac to os 15.1.1, scrolling worked so well.

same issue here. Drove me mad. The older trackpad2 worked fine with my late 2013 27" imac used in work, Monterey 12.7.6 but the new USB-C one does not. It connected via BT but only as a mouse and no trackpad was available to configure in settings so it just has simple mouse features rather than support for gestures. It works fine with my macbook (Sequoia 15.1.1). Pity because my home imac is even older and I was hoping it would work there too.

I also spoke to Apple support and they had no clue about this whatsoever. It was me who ended up insisting it's probably because I haven't upgraded to Sequoia.

I returned my mouse. My Mac is too old to upgrade beyond Monterey 12.7. Will purchase a non Apple mouse.

Same problem on M3 MBA on 15.0. I'm updating to 15.1 right now.

Cannot pair via cable. But I'm able to connect via Bluetooth setup. But all the settings for gestures are missing and scrolling is disabled with no way to enable. Weird mouse tracking too. This is my first Magic Mouse so I'm surprised how buggy this "apple ecosystem" device is.