New Magic Mouse USB-C Does Not Scroll

Same. I just received a brand new USB C bluetooth Magic Mouse and point and click are fine but it does not scroll. My software is Sonoma 14.5. So frustrating. Had to revert back to my Magic Mouse that is almost 10 years old, and while battery operated, it actually works!

USB-C Mouse and Keyboard work on my personal laptop (MacOS 15.1) but not on work laptop (MacOS 15.0.1). Seems pretty clear that you need to upgrade to 15.1 to drive these devices.

I also spoke to Apple support and they had no clue about this whatsoever. It was me who ended up insisting it's probably because I haven't upgraded to Sequoia.

It does say 15.1 required on the product page as as of today. So instead of making it work... they just updated the copy on the page :)

Glad I Googled this. It was driving me mad. I bought the lightning cable version last week, took it back to swap over today sighting the new change / 14 day exchange, etc. The 'old' one worked, the new one doesn't. Nor does the trackpad. I'm off for a refund tomorrow on both. I have an older white one that works just fine. I'm on a 2021 MacBook pro, 15.01, Sequoia. Seems like a massive downgrade. I'd rather have put up with the lightening cable. I bet that one has been sent off to Apple to be recycled : (

Ok, I'm back after the update. Everything is working well, except for tracking. It's acting very erratic, especially when I move the mouse quickly. It just goes off track for some reason. Amazing experience so far.

Does scrolling work? My experience is that both tracking and scrolling don't work properly on Bluetooth, but everything works perfectly while plugged in. This is on MacOS 15.1.

When I try to scroll on Bluetooth it looks like it's going back and forth between vertical and horizontal scrolling. Also adjusting the trackpad settings for tracking speed doesn't seem to do anything, it just uses the default settings.

As soon as I plug it in using a USB C cable, everything works perfectly. I exchanged it yesterday at the Apple Store and had the exact same experience so I just returned it until they get it fixed.

The Apple Store employees didn't even realize that they need MacOS 15.1. This seems like a pretty bungled launch.

I have the same issues. My version of the OS is corporate regulated. I am quite often a month behind. However I have never had a hardware issue like this one. Brand new track pad now effectively a doorstop since no scrolling. this has to be easy to fix so?

sp

Can confirm that the USB-C Magic Mouse scrolling does not function with macOS version 12.5 (Monterey) either. I don't want to update my MacBook Air (2022) because I prefer system preferences over system settings as of now.

Can confirm that it does not do any magic on Ventura 13.7.1. What is different in this mouse, other than the USB-C, that you need to upgrade your OS in order to use it? It is a f-ing mouse :)) Call this "opinionated products"....

Same issue. Cannot scroll with new Magic Mouse (USB-C) in MacBook Pro Sequoia 15.1 and not on my MacStudio Sonoma 14.6

these are the newest OS's so please Apple help!!

Same issue. Cannot scroll with new Magic Mouse (USB-C) in MacBook Pro Sequoia 15.1 and not on my MacStudio same

these are the newest OS's so please Apple help!!

When this will happen? Have you more info? Do we wait or sell Magic Mouse and keyboard usb c or this is the real magic to not work correct for such expensive money. Magic trash usb c

I am using an M1 chip MBP and just upgraded to iOS 15.1 and I can confirm that my new USB-C Magic Mouse is now scrolling, yay!

sended back the new Magic Mouse (usb-C) and gor a new one. Connected it to my new AppleStudio. And now it scrolls!!!