New Magic Mouse USB-C Does Not Scroll

I received my new Magic Mouse USB-C model, running 3.1.4. The issue is that it does not scroll up or down when swiping on the surface. I tried it on 2 macbooks. The mouse does not scroll. I can click and point, but not scroll. My old magic mouse scrolls fine.

Posted on Oct 29, 2024 3:15 PM

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Posted on Feb 20, 2025 1:32 PM

Also here to confirm that updating to the latest macOS is required! 🖱️👨🏻‍💻


I ditched updating to Sequoia for a while now (on a 13" M1 MacBook Pro - first gen Apple Silicon)

I broke my old lighting Magic Mouse and bought the new USB-C Magic Mouse as a replacement.


Symptoms that you're experiencing the same situation as I did:


First red flag - the pairing is not Apple smooth.

Second red flag - though the my mouse is black it appeared as a white one in settings.

Third and final - only the pointing worked, all the gestures (including scrolling) were not working.


Apparently is wise to actually read the documentation that comes with the device.

"To use your Magic Mouse and its full range of features, update your Mac to the latest version of macOS"


Apologies for the long answer! I know that mostly anyone frustrating over their mouse not magically pairing right this moment, has got no patience for a long response but I do hope it helps to state the "red flags" of an incorect pairing.


All the best guys! 


114 replies

Oct 31, 2024 9:28 AM in response to leifg

The USB-C Magic Mouse gestures do NOT work on 14.6.1 and 14.7.1. I tried both versions.


One needs to upgrade to 15.1.


But for people who cannot upgrade this is annoying.


Apple please post a work around for existing users so that older versions of MacOS will recognize the new USB-C Magic mouse gestures.


Is there configuration file one can add?

Oct 31, 2024 5:06 PM in response to Ricotter

Glad I Googled this. It was driving me mad. I bought the lightning cable version last week, took it back to swap over today sighting the new change / 14 day exchange, etc. The 'old' one worked, the new one doesn't. Nor does the trackpad. I'm off for a refund tomorrow on both. I have an older white one that works just fine. I'm on a 2021 MacBook pro, 15.01, Sequoia. Seems like a massive downgrade. I'd rather have put up with the lightening cable. I bet that one has been sent off to Apple to be recycled : (

Nov 2, 2024 12:43 AM in response to Ricotter

Same problem on M3 MBA on 15.0. I'm updating to 15.1 right now.


Cannot pair via cable. But I'm able to connect via Bluetooth setup. But all the settings for gestures are missing and scrolling is disabled with no way to enable. Weird mouse tracking too. This is my first Magic Mouse so I'm surprised how buggy this "apple ecosystem" device is.

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New Magic Mouse USB-C Does Not Scroll

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