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Blank pages in iTunes store

I can connect to the main page of the iTunes store and everything loads. Can see the top 10 songs, albums, etc. However if I click on anything, it brings me to a blank page. So I can't see the full chart or albums for pre-order, etc. iTunes is running on a Windows 10 PC and it seems to be an issue since downloading the latest update.

Windows, Windows 10

Posted on Oct 31, 2024 3:35 AM

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Question marked as Top-ranking reply

Posted on Nov 1, 2024 1:24 AM

I am having the same problem. I'm using Windows 11 23H3 on one system and Windows 11 24H2 on another system.

Both systems have the latest iTunes on them.

Why is it that Apple / iTunes will not allow you to roll back to the previous version of iTunes that worked with out having to re download all the content because it has been in the library of the upgraded version of iTunes?

In my case it's 300GB and takes forever to download again!

This is the final event for me. I am sick and tired of the problems with iTunes. I'm off and going to purchase the actual items rather than downloads.

Well done Apple for being the main reason actual Vinyl, CD.s, Tapes & the other stuff is returning.

RIP

35 replies

Nov 9, 2024 7:17 PM in response to dmd79

I removed Apple Music and reinstalled from the Microsoft Store and it is still not displaying any songs in the iTunes Store. I wound up having to remove Apple Music, Apple TV, and Apple Devices apps on Windows 11 and then install the older iTunes app from the Microsoft Store, and that seems to work fine, so I guess I'll go back to using that until I can't anymore, and hopefully they'll have the Apple Music app fixed by then.

Nov 11, 2024 8:20 AM in response to BadBlood84

If you are on Windows and you have Apple Music, Apple TV, or Apple Devices apps, then iTunes will tell you it can no longer handle your Music, Videos, etc. iTunes will continue to do that until all 3 of those apps (Music, TV, Devices) are removed from the system and you reboot -- then iTunes goes back to normal.

Nov 11, 2024 8:27 AM in response to BadBlood84

If you are on Windows and you have Apple Music, Apple TV, or Apple Devices apps installed then iTunes will give you that message about not being able to manage Music, Videos, etc. If you uninstall all three of those apps and reboot then iTunes should go back to being able to manage Music, Videos, etc.


(Sorry for the duplicate reply -- the first wasn't showing up for some reason so I had to rewrite it)

Nov 13, 2024 2:45 PM in response to keith248

Still not resolved for me. I am on Windows. Because of the black pages for movies in iTunes I switched to the Apple TV app and Apple Music. And while the TV app is working fine, I still have problems with Apple music. when trying to open an album I still can't see any songs, as other people here have mentioned and taken screenshots of. Please fix this!! I have been using itunes for almost 20 years now and I never had any problems like this with iTunes.

Blank pages in iTunes store

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