How to do Apple Account recovery without having access to the trusted device?

I cannot access my account since I no longer have the phone. I can change the password, but the authentication is still sent to a phone I no longer have. Can someone help me?


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Posted on Nov 1, 2024 1:43 PM

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Posted on Nov 1, 2024 2:02 PM

You can still use Account Recovery when you no longer have access to the Trusted Phone number on your account. The only drawback is that it requires a waiting period and cannot be done immediately like when you use the Trusted Phone Number.

How to use account recovery when you can’t reset your Apple Account password - Apple Support

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Question marked as Top-ranking reply

Nov 1, 2024 2:02 PM in response to solidify1

You can still use Account Recovery when you no longer have access to the Trusted Phone number on your account. The only drawback is that it requires a waiting period and cannot be done immediately like when you use the Trusted Phone Number.

How to use account recovery when you can’t reset your Apple Account password - Apple Support

Nov 1, 2024 2:17 PM in response to solidify1

You will need to contact Apple Support directly to regain access to your account, if the 2-factor authentication code cannot be received.


You should never use your own number as the trusted number for codes, as that defeats the purpose entirely. The number should be one you have access to even if you don't have your iphone with you, or cannot actually access it.


It can be landline or even an android phone of a friend or relative. It just needs to be capable of receiving a code via SMS or voice call.


In any case, to access your account now, you will need to request an "Account Recovery" process from Apple.

click here ➜ How to use account recovery when you can’t reset your Apple Account password - Apple Support


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How to do Apple Account recovery without having access to the trusted device?

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