Can’t disable ANC on AirPods Pro 2

Question

Level 1

6 points

Can’t disable ANC on AirPods Pro 2

Pretty sure my airpods just updated to the latest firmware today (7B19) since I actually left them plugged in for once, and all of a sudden they will not let me shut off ANC. I can only put them in noise cancelling or transparency mode, when I try and select “off” it makes a “can’t do that” type noise and goes back to transparency/noise cancelling. Deeply weird.

I tried resetting them, worked for about fifteen minutes then started again.

Not sure if this is a bug with the new hearing aid/protection features, curious if anyone else is having the same problem.

iPhone 14 Plus, iOS 18

Posted on Nov 3, 2024 10:15 PM

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Answer 1

FurTron

Level 1

44 points

Nov 5, 2024 12:35 AM in response to meatlowf

Hey!

I had the same issue. I found later, that you need to active this toggle to see the "off" mode

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Answer 2

Nov 5, 2024 9:09 PM in response to FurTron

I don't have this option on my Mac...

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Answer 3

derikb09

Level 1

8 points

Nov 12, 2024 1:32 AM in response to Bluto95

This worked! Thanks.

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Answer 4

Bluto95

Level 1

4 points

Nov 8, 2024 10:49 PM in response to piotrfrommelbourne

I had the same issue. You need to go into the settings for your AirPods Pro and make sure that all of the noise controls are selected/active for “Left” and “Right”. When I was experiencing the issue you’re having, it was because only the “Noise Cancellation” option was selected. As a result, I was only able to turn noise cancellation on from my AirPods Pro buttons.

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Can’t disable ANC on AirPods Pro 2

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