You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

can't uninstall onedrive app

I can't uninstall one drive, every time I try and move it to the bin it says that the app is still open but it's not? Can someone help please!

MacBook Air 13″, macOS 13.1

Posted on Nov 5, 2024 6:33 AM

Reply
2 replies

Nov 7, 2024 2:53 AM in response to safiye27

Hey there. Here is a detailed guide on how to quit the app completely and uninstall OneDrive:


1. Quit OneDrive Completely:

  • Click the OneDrive icon in the menu bar.
  • Click the three dots (More) and select Quit OneDrive.


2. Force Quit OneDrive Processes:

  • Press Command + Option + Esc to open the Force Quit Applications window.
  • If OneDrive is listed, select it and click Force Quit.
  • If OneDrive isn't listed, proceed to the next step.


3. Use Activity Monitor to Terminate Processes:

  • Open Activity Monitor by navigating to Applications > Utilities > Activity Monitor.
  • In the search bar, type "OneDrive" to filter related processes.
  • Select any OneDrive processes and click the X button to quit them.


4. Uninstall OneDrive:

  • Go to the Applications folder.
  • Drag the OneDrive app to the Trash.
  • Empty the Trash to complete the uninstallation.


5. Remove Residual Files (Optional):

To ensure all OneDrive files are removed:

  • Open Finder and press Command + Shift + G.
  • Enter ~/Library/ and click Go.
  • Search for and delete any files or folders related to OneDrive in the following directories:
    • Application Support
    • Containers
    • Caches
    • Preferences
  • Repeat the process in /Library/ (without the tilde ~) for system-wide files.

Any third-party uninstaller app can also do this job for you: uninstall the app and remove all the associated files in one click.


After completing these steps, OneDrive should be fully uninstalled from your Mac. If you continue to experience issues, consider restarting your Mac and repeating the process.

can't uninstall onedrive app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.