smokn-fool Author

Level 1

5 points

New Apple Watch has red charging icon and time but isn’t charging

New watch has the red charging icon and time but doesn’t appear to be charging. I had it off my wrist and on the charger for 3 days went to put it back on and all I get is the red charging icon and time. Can’t power it off, can't reset it, doesn’t appear to be charging.

Apple Watch Series 10, watchOS 11

Posted on Nov 18, 2024 8:18 AM

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3 replies

Nov 18, 2024 8:24 AM in response to smokn-fool

Are you using the charging cable that came with the watch and an 20W Apple adapter?

Did you already check the troubleshooting in the related article?

If your Apple Watch won't charge or it won't turn on - Apple Support

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smokn-fool Author

Level 1

5 points

Nov 18, 2024 9:19 AM in response to Ingo2711

I am and I have read the article. Might be looking at call into Support

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Nov 18, 2024 10:04 AM in response to smokn-fool

You can find the phone number for your region on this Apple Support page:

Contact Apple for support and service - Apple Support

All the best!

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New Apple Watch has red charging icon and time but isn’t charging

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