Cannot share photos in iOS 18

Since upgrading to iOS 18, I am unable to share some photos. I am on 18.1.1 and the issue remains. I get the message “There was an error while preparing to share. Please try again later”.


This is happening on my iPhone (15 Pro Max) and iPad (Pro 13” M4).


Some photos can be shared without problems. Photos taken on the iPhone are able to be shared. Some photos imported as JPGs from my digital camera can be shared but others cannot; all imported at the same time.


I thought it might be an iCloud issue so logged out of iCloud and logged back in. The issue persists.


On my iPad I have saved originals of my entire photo library. But the issue remains.


I suspect this is a bug but I hope my photos have not been corrupted as they are the originals. I cannot save them to an external hard drive because Share will not send them to the Files app.


Any suggestions will be gratefully received.

iPhone 15 Pro Max

Posted on Nov 23, 2024 2:52 PM

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Question marked as Top-ranking reply

Posted on Dec 29, 2024 2:52 PM

iOS 18.2 appears to have solved the specific issues I posted. I can now share to Files without any problems, including the photos which previously could not be shared. Since 18.2 I have not found any photos that cannot not be shared.


Please note that many replies to my original posting described different sharing issues to the one I reported. I do not know if they have yet been solved.

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Dec 29, 2024 2:52 PM in response to MartyB-C

iOS 18.2 appears to have solved the specific issues I posted. I can now share to Files without any problems, including the photos which previously could not be shared. Since 18.2 I have not found any photos that cannot not be shared.


Please note that many replies to my original posting described different sharing issues to the one I reported. I do not know if they have yet been solved.

Dec 9, 2024 5:43 AM in response to MartyB-C

I had the same "An error preparing photos resulted and cannot share photos at this time. Please try again later" .


As one post mentioned below if you go to iMessage first and select a picture(s) it will put them in the iMessage and send as before.


Still, come on Apple.....I'm a 20+ year die hard fan only owning Apple products and selecting picture(s) from your Photos library and then choosing where to send it was the default super easy method. Especially since you're usually scrolling through enjoying pictures then just want to share them.


Hopefully an update is coming. Not a fan of there redesign of Photos either. The screen now seems crowded and I'm on a fairly big phone, iPhone 13 PRO Max.


Hope an update is coming to at least fix the quick Photos to messaging bug......


Dec 14, 2024 6:02 PM in response to Gundarma

🤣🤣🤣🤣


Of course dozens of times!!. Both soft and hard restart. It’s the very first thing everyone does when a computer starts acting weird.


Apple support had me reset settings, carrier setting, etc.


This issue is now submitted as a “ticket”. Support has a bulletin out that tells them to create tickets whenever this bug is reported. According to support, tickets go to the “engineers” to figure out.

Dec 15, 2024 3:43 PM in response to MartyB-C

Kind of ridiculous Apple goofed up Photos. I've been an Apple user for decades and touted Photos as practically as good but super easy to use compared to the discontinued Aperture professional program. This latest update has dropped the ball big time :(


I posted previously if starting an iMessage first then scanning through your albums or however you grab a picture in Photos seems to work but it seems many are still having problems.


The easier technique grabbing a picture in Photos then simply sending it wherever (email, iMessage, Facebook or Instagram, etc.) seems to be the problem maybe are having (this is when I noticed this glitch.)


I personally don't care for how they changed Photos but could adapt if this simple sending pictures or videos was fixed.


Nov 23, 2024 8:58 PM in response to MartyB-C

I have the same issue plus I can't receive photos from non-iPhones. All this since I upgraded to 18.1.1! My phone is iPhone 15 Pro Max.


Thinking more about this, the photos were sent from an iPhone but there were two non iPhones on the distribution list, as welll as some iPhones. I could not receive the pics but a couple iPhones could as well as non-iPhones. Very bizarre. An iPhone on the distribution list did receive the pics and successfully sent them to just me. But when I tried to send them to a non-iPhone the text failed, telling me to try again (didn't work). So I think it's related to the presence of non-iPhones when texting pictures.

Dec 1, 2024 4:52 AM in response to Charles Layfield

Since 18.1.1 I can’t send pics even between iPhones in my family group! I see this issue being reported for earlier releases. You’d think they’d test to ensure this doesn’t happen in newer releases! It’s such a basic function!


the blue line simply stops moving! (And in the past I never even saw the blue line when sending pics.) I ended up sending as text.

Dec 8, 2024 2:33 PM in response to MartyB-C

This happened THE DAY I updated to iOS 18.1.1 after waiting and sticking with 17!


I cannot send photos or videos via iMessage anymore.


i spoke to Apple Support for 90 minutes and was told it must be a “problem with the carrier”!

BS! It worked with 17!


I switched carriers, same exact problem. The customer service rep said she had never heard of this problem before!!!


What incredible incompetence!

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Cannot share photos in iOS 18

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