I signed up through T-Mobile for six free months of Apple TV +, with every month after that being charged the Apple $9.99 price. My Apple account shows my stand-alone Apple subscription as expired and that I need to renew. My new Apple subscription through T-Mobile isn't recognized by Apple. Not sure how I can even log in and watch Apple TV unless it recognizes the Apple subscription through T-Mobile.
Please contact the Apple Support staff to help find out what went wrong and correcting that.
Contact Apple for support and service - Apple Support
Redeeming the T-Mobile offer should link the Apple TV+ subscription to your Apple Account, and then the matching subscription through Apple should be paused for payments for as long as the T-Mobile offer is active.
I'll contact them. But I think it might be that as I said, my previous Apple TV subscription had expired, and I didn't currently have one to link to T-Mobile. And I already have an Apple TV account from previously using the service.
Apple TV+ Subscription through T-Mobile
