Problem with accessing the icloud

Hi, my icloud was used by another person I don't know, he found my lost phone and changed the trust number there to another. Now I have lost full access to apps, photos and wallet. I tried to reset the password in the iforgot app, it asks to confirm the phone number, which I don't know. Please help me solve this problem

iPhone 13

Posted on Nov 27, 2024 10:44 PM

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Question marked as Top-ranking reply

Posted on Nov 27, 2024 10:52 PM

"Problem with accessing the icoud: Hi, my icloud was used by another person I don't know, he found my lost phone and changed the trust number there to another. Now I have lost full access to apps, photos and wallet. I tried to reset the password in the iforgot app, it asks to confirm the phone number, which I don't know. Please help me solve this problem"

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Troubleshooting a Hacked Account:


I. Getting In to your Apple Account:

You need to get into your Apple Account. So, contact Apple Support. If you have a hacked iCloud account, then ask the Apple Rep if they can help you add Two-Factor Authentication. Ask them to assist you with changing your password to what it should be. Important: Perform a trial-&-error login session, prior to ending the call.

Apple Contact Info:


II. Secure your Info:

If concerned for device access, then (A)verify your devices, and (B)secure your account. Open a new eMail addressee d use that for your Apple ID.

1. Verify your Devices:

Verify that all devices are logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support

then...

2. Modify your Credentials:

Having been stollen, someone lily has your credentials. So, by all means, modifying them.


III. Report Items to Apple:

So, report phone call's and messages info to Apple and modify. Use my User: Using the Photos App to Report Scams - User Tip

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Question marked as Top-ranking reply

Nov 27, 2024 10:52 PM in response to richsoulov

"Problem with accessing the icoud: Hi, my icloud was used by another person I don't know, he found my lost phone and changed the trust number there to another. Now I have lost full access to apps, photos and wallet. I tried to reset the password in the iforgot app, it asks to confirm the phone number, which I don't know. Please help me solve this problem"

-------


Troubleshooting a Hacked Account:


I. Getting In to your Apple Account:

You need to get into your Apple Account. So, contact Apple Support. If you have a hacked iCloud account, then ask the Apple Rep if they can help you add Two-Factor Authentication. Ask them to assist you with changing your password to what it should be. Important: Perform a trial-&-error login session, prior to ending the call.

Apple Contact Info:


II. Secure your Info:

If concerned for device access, then (A)verify your devices, and (B)secure your account. Open a new eMail addressee d use that for your Apple ID.

1. Verify your Devices:

Verify that all devices are logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support

then...

2. Modify your Credentials:

Having been stollen, someone lily has your credentials. So, by all means, modifying them.


III. Report Items to Apple:

So, report phone call's and messages info to Apple and modify. Use my User: Using the Photos App to Report Scams - User Tip

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Problem with accessing the icloud

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