YouTube videos will not play on my iPad since updating to iPad OS 17.7.3

My iPad is 6th gen, just updated to iPadOS 17.7.3 yesterday, has of 69 GBs of available storage. Every since the update, YouTube videos will not play, either in the YT app or via Safari. Once I click on any video thumbnail, I get the spinning wheel, like it's buffering. I even let it run in this state for 3 hours and a video never started playing. This happens whether the video is set to launch immediately or an ad is set to run first, same with shorts or regular long form video. Here are the steps I've taken thus far:


restart iPad (multiple times)

reset iPad settings

Delete and reinstall YouTube app

Delete YT app and attempt video play in Safari

Delete browsing history in Safari

Removed all websites from storing data for tracking purposes

Reset router


This began the day I updated the OS to the current 17.7.3 so it seems clear to me that it's an issue with the OS (had no trouble before the udpate). I have other Apple devices (apple TV and MacBook) for which YouTube works fine. Just the iPad, so it's clearly not a YT service issue either. Other video sources (Instagram Reels, Tik Tok) work fine as well.


Anyone else experiencing this? This is somewhat catastrophic for me as the iPad is 50% used for YouTube video. Any suggestions beyond "update the app" "update the OS" "restart the iPad" all of which have been done to no avail.


Thank you

iPad, iPadOS 17

Posted on Dec 17, 2024 9:52 AM

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Posted on Dec 27, 2024 5:02 PM

Sorry for going missing on this one, Christmas was a bit hectic! I did finally fix this by doing a hard reset (apparently also known as a force restart), depress home button and the top button simultaneously until the Apple logo appeared. Previously, I though I'd done a reset by going throuh the settings menu and selecting reset settings but this "hard reset" must have done something else/more, it's working now. Maybe it was corrupted cache/settings as suggested below? Anyway, for other having this issue, hope this works.

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23 replies

Feb 5, 2025 12:57 AM in response to Lardog1986

Well, I’ve learned a lot from all these comments.

Now, check this out :

Today is Feb 5, 2025.

JUST TODAY my Youtube app stopped working as I searched for a specific vid.

I have a 2018 6th Gen iPad.

BUT I opened up safari and YouTube works fine. (After I offloaded the app, though.)

Now get this :

I avoid contact tracing. And haven’t updated iPadOS in ages.

Shocker : I’m still running 13.4.1.🤨

[Talk amongst yerselves..]

I have already gone through hard resets. Didn’t help the app any.

But maybe I’ll try this allowance of notifications. God knows I normally say no to that, esp for Facebook.

I wonder if YouTube updated their app today.💁🏻‍♂️

After Youtube gave me trouble today, I sought the vid I wanted on BitChute.

That site gives me only a blank white page. 🙄 The whole world is rubbish.

Feb 5, 2025 1:17 AM in response to GatesOfHale

Update : Allowing notifications helps me with zip. I didn’t realise it but my settings were already allowing notifications when the app ceased to function.

So, anyway, I just offloaded the app again.

When I open the youtube app, a pop up appears which freezes the screen with options to either “quit” or “update”, the latter takes one to the Youtube app on App Store, which tells one to update software, naturally.

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YouTube videos will not play on my iPad since updating to iPad OS 17.7.3

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