wiped clean at At&T store to give to grand daughter to use with another carrier but not working . I need to know how long was my contract on IPhone 14 plus. Was paid off
[Re-Titled by Moderator]
It is your carrier that locks the phone. Wiping it clean does not remove the Carrier Lock they have on it. If your carrier is AT&T, you will need to contact them to remove the lock.
It is your carrier that locks the phone. Wiping it clean does not remove the Carrier Lock they have on it. If your carrier is AT&T, you will need to contact them to remove the lock.
Saegzz wrote:
I checked my settings and I have no SIM restrictions. I’m assuming this an issue for older iPhone models
Your iPhone might have no SIM restrictions – but you are not the OP. It is quite possible that the iPhone which the OP is trying to use does.
In general, just because a cell phone is a newer model does not mean that it will be unlocked. It's easier to buy an unlocked phone than it used to be. But if I went to the Apple site, and bought an iPhone 16 series phone with one of the carrier financing options, I'm pretty sure that phone would come locked to that carrier. Likewise if I went to the Verizon Store or the AT&T Store and purchased that iPhone there, with carrier financing.
The OP referred to a "Paid off iPhone 14 Plus" – which indicates that the OP's phone was paid for with a financing plan, probably one from AT&T, implying that the phone would have been locked to AT&T and that the issue is now convincing AT&T to unlock it.
How to unlock your iPhone for use with a different carrier - Apple Support
The first step is to get the carrier (AT&T) to unlock it.
Then ask them if there are any additional steps you need to do on the phone to make it "pick up" on the change on their end – e.g., wiping the phone, or doing a "Reset Network Settings".
This is a user to user forum, no one here would have that information. You need to be asking AT&T that question.
I checked my settings and I have no SIM restrictions. I’m assuming this an issue for older iPhone models
Which older iPhone models are you asking about? Only the carrier can unlock the phone. Apple is not involved with this.
Did you finance with AT&T? If not, who did you finance with? Was you previous carrier AT&T?
I checked my settings and I have no SIM restrictions. I’m assuming this an issue for older iPhone models
Your assumption is incorrect.
How is the state of your phone relevant to this discussion at all?
Paid off iPhone 14 Plus not working with another carrier
