Logging into Apple Account without previous owner's Face ID

My sister from Australia sent me her phone (to Canada) but forgot to log out of her iCloud, i need to log into mine but i cant do it without her face ID, any tips?


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Posted on Jan 6, 2025 5:00 PM

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Posted on Jan 6, 2025 7:05 PM

Get her to do the steps in this support article to remove her personal information from a device, even if she doesn't have it anymore. --> What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support

[or you if you received one that had not been erased]


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Logging into Apple Account without previous owner's Face ID

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