Hi. I use this so much on my imac. both are updated. i cannot get it to work on mac air 15" ever since i purchased. no chat online has solved this for me so far. help. thank you so much.
[Re-Titled by Moderator]
MacBook Air 15″, macOS 14.6
This is the text selection shortcut that isn't working for you?
Are you running any anti-virus, cleaning, optimizing or VPN software on that laptop?
If so, you should remove and/or disable it. The modern Mac does not require any of that and it often interferes with the proper operation of the OS.
See if the problem still happens in safe mode.
How to use safe mode on your Mac - Apple Support
Safe mode will often correct weird software behavior by forcing the OS to do disk repair, clear caches and other housekeeping and temporarily disables third-party mods. When you're in safe boot, the machine won’t be at its best performance, especially with graphics, but that's expected.
Does the problem go away in Safe mode?
If so, that is an indication of a third-party software conflict.
You can exit safe mode by restarting your Mac normally, then reevaluate the problem.
It the problem remains while in safe mode, Please run an EtreCheck evaluation of your Mac and post the generated report back here in a reply. EtreCheck is a safe and highly regarded utility from a trusted developer and respected ASC contributor. The diagnostic report will not include any personal info. It simply gathers specifics about hardware performance and installed software that might be in conflict with the OS.
Please navigate to EtreCheck.com and download the free version. Be sure to Allow Full Disk Access when you install the app. Once you’ve run the app and created your report please post it with your reply to this message.
Please note you must upload the full report. To see how, please click > How to use Add Text when posting… EtreCheck Report.
We’ll use your EtreCheck report to look for the things that may be causing your problem and advise how to correct them.
This is the text selection shortcut that isn't working for you?
Are you running any anti-virus, cleaning, optimizing or VPN software on that laptop?
If so, you should remove and/or disable it. The modern Mac does not require any of that and it often interferes with the proper operation of the OS.
See if the problem still happens in safe mode.
How to use safe mode on your Mac - Apple Support
Safe mode will often correct weird software behavior by forcing the OS to do disk repair, clear caches and other housekeeping and temporarily disables third-party mods. When you're in safe boot, the machine won’t be at its best performance, especially with graphics, but that's expected.
Does the problem go away in Safe mode?
If so, that is an indication of a third-party software conflict.
You can exit safe mode by restarting your Mac normally, then reevaluate the problem.
It the problem remains while in safe mode, Please run an EtreCheck evaluation of your Mac and post the generated report back here in a reply. EtreCheck is a safe and highly regarded utility from a trusted developer and respected ASC contributor. The diagnostic report will not include any personal info. It simply gathers specifics about hardware performance and installed software that might be in conflict with the OS.
Please navigate to EtreCheck.com and download the free version. Be sure to Allow Full Disk Access when you install the app. Once you’ve run the app and created your report please post it with your reply to this message.
Please note you must upload the full report. To see how, please click > How to use Add Text when posting… EtreCheck Report.
We’ll use your EtreCheck report to look for the things that may be causing your problem and advise how to correct them.
Shift Command Right Arrow not working on MacBook Air
