iPhone 14 battery capacity at 68% after one year

If your iPhone battery capacity really is at 68%, your iPhone has a faulty battery and needs to be replaced immediately. Since you are still within the 1 year purchase period, you are subject to a free battery replacement. For reference, at 80% health your iPhone battery should be replaced.

Please make an appointment here ⇢ iPhone Battery Replacement - Apple Support

dazzato Said:

"iPhone 14 battery capacity at 68% after one year: [...] do not want to spend upwards of $120 to get this repaired as I don’t have much money as of now and I feel as if I’ve been scammed by Apple into being forced to buy a new battery or be left contactless with the outside world on many occasions."

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Troubleshooting a Draining iPhone Battery:

No one scammed you. Unfortunately, there is no way to determine why, nor when, the Battery Health decreased. Apple recommends you get a new battery, when the Battery Health reaches below 80%. So, if you don't want to go by Apple's price, then you can take this to an AASP. More on that below...

Where to get a New Battery:

Getting a New iPhone Battery:

Contact Apple, and setup a Genius Bar Appointment or see an AASP (Apple Authorized Service Provider) in your local area. Be wary as to where you get this item, ask you may get an error of an ungenuine battery. So, to avoid this continual message, it is best to have an Apple or an AASP replace the battery. So, where to get a new battery:

A. Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary

B. Contact an AASP: 

1. Go Here: Find Locations - Apple Authorized Reseller
2. Click: Service & Support
3. Enter: your location information
4. See: if there is an AASP nearby
5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the battery

Unless you mean Christmas 2024, you unfortunately left this just a bit too late to get a free replacement from Apple. If it is down to 68% now, surely there was some indication earlier of it failing?

As for being contactless, gosh, I remember the days when my mother wanted to contact me and had to go to the back door and blow on a whistle. You must live in the middle of nowhere to not be in contact with the outside world!