Apple Cash hacked after disabling safety feature

Question

Level 1

4 points

Apple Cash hacked after disabling safety feature

My Apple Cash was hacked after a website asked to disable a safety feature to access it. Soon as it was disabled the phone flashed and alerts and lights blinked so I knew something was wrong. I locked

turned back on the safety feature but now getting random charges trying to drain my Apple Cash for different amounts. Is there a way to still use my Apple Cash without the fear of it being drained if it’s not locked? What are my options?

[Re-Titled by Moderator]

iPhone 12 Pro, iOS 18

Posted on Jan 10, 2025 7:09 PM

Reply

Answer 1

Jeff Donald

Level 8

45,312 points

Jan 11, 2025 2:57 PM in response to Noclueviera

That can’t lead to hacking of Apple Cash either. I think you’ve got two unrelated things going on.

If you’re having unknown charges on Apple Cash, you should contact an Apple Cash Specialist at Green Dot Bank.

The IP features just enable again.

Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE

https://applecash.greendot.com/termsconditions/

Reply

Answer 2

MrHoffman

Level 10

146,755 points

Jan 11, 2025 4:00 PM in response to Noclueviera

iCloud+ Private Relay is unrelated to whatever compromise you’re reporting here.

Private Relay can cause issues for some online fraud detection systems, which is likely why shutting it off was suggested.

Reply

Answer 3

Jeff Donald

Level 8

45,312 points

Jan 11, 2025 4:46 AM in response to Noclueviera

That has nothing to do with hacking Apple Cash. I turn it off and on all the time and nothing flashes, no alerts or lights blinking. My Apple Cash has never been hacked.

What kind of charges are you receiving? Are they for Apple products and services or what?

Reply

Answer 4

Noclueviera Author

Level 1

4 points

Jan 11, 2025 3:16 PM in response to Jeff Donald

Thank you, I’ve called them. Really nothing they can do. I’m not tech savvy so whatever the website said to turn off, it gave instructions where to find the off button and I, like an idiot, followed their direction. Only locking the Apple Cash acct. has prevented them from taking anything out. Im supposed to wait 5 days for a pending transaction to go through then I can explore options, per green dot rep. Appreciate the feedback :-(

Reply