iPhone SE 2020 overheat/restart after routine lightning port replacement

iPhone SE 2020, lighting port stopped working, an authorised Apple reseller replaced the lightning port.


Ever since the phone was returned, when the iPhone is unlocked (and _only_ after the iPhone is unlocked) the under-camera area gets very hot, and the phone reboots itself after a minute or two.


MacOS Finder has a bug where it tells you the phone is backed up to iCloud when the phone is not set to back up to iCloud. iPhone backup has a bug where backups are not incremental, and so backups start but do not complete.



Apple ran diagnostics on the phone and everything comes up fine.


There are many many hits for this problem, but nobody appears to have posted a definitive solution.


What process is chewing the power, and how do I kill this process?




iPhone SE, iOS 18

Posted on Jan 14, 2025 10:31 AM

Reply
3 replies

Jan 15, 2025 2:44 AM in response to minfrin

More details.


The phone restarts because of the watchdog, which kicks in a reboots the phone in response to thermalmonitord freezing up.


"panicString" : "panic(cpu 0 caller 0xfffffff01de8f60c): userspace watchdog timeout: no successful checkins from thermalmonitord (2 induced crashes) \nservice returned not alive with context : is_alive_func returned unhealthy


The freezing up of thermalmonitord is triggered by the microphone reported as being faulty:


"termination" : {"flags":0,"indicator":"monitoring timed out for service","code":1,"namespace":"WATCHDOG","details":["(1 monitored services unresponsive): checkin with service: thermalmonitord (0 induced crashes) returned not alive with context:","is_alive_func returned unhealthy : current 6fffffffffff, mask 1fffffffffff, expected 1fffffffffff. SD: 1 BC: 1 RC: 0 BS: 1, Missing sensor(s): mic1","no successful checkins since 84 seconds ago, has not exited since first loaded"]},


thermalmonitord in turn should never freeze in response to a hardware error, this is an iOS software bug.


In turn, the enabling of the microphone and the subsequent freeze of thermalmonitord only starts happening after you unlock the phone for the first time after reboot. In the early days of iPhone subsystems would be left unpowered to save battery power when not in use, it appears Apple no longer does this and instead powers up unnecessary subsystems the moment you unlock the phone, which explains why battery life gets worse and worse over time.


The Apple authorised reseller has confirmed this is a common hardware fault with the iPhone SE, where prior attempts to replace the battery can result in subsequent further hardware damage. Will report back whether they're able to fix it without logging into the phone.


The impact of the thermalmonitord freeze is avoidable data loss - instead of leaving faulty subsystems switched off allowing the rest of the phone to keep working, faulty hardware triggers a cascading failure of faulty software, and the backup is no longer possible.


Jan 14, 2025 9:42 PM in response to minfrin

📱Facing iPhone heating issues? Here's what worked for me on my iPhone 12 Pro:

1️⃣ Backup on iCloud/iTunes

2️⃣ Log out of Apple ID

3️⃣ Erase (Keep eSIM Data)


❌ DO NOT restore from backups! Set up as new iPhone. Wait 2-3 days - no issue! That Indicates...

✅ No hardware/ iOS issue


Now...

📦 Restore data gradually

🔍 Find app/settings causing heat



My experience says this is purely caused by some third-party app that you may have installed.


I am not aware of the ambient temperature in which you are using the iPhone. However --> Keeping iPhone, iPad, and iPod touch within acceptable ...


Store the device where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.


Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.


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iPhone SE 2020 overheat/restart after routine lightning port replacement

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