Keyboard and trackpad will suddenly not work propperly

My MacBook Pro (2018) will a unspecified time after starting, go from the trackpad and keyboard functioning normally to working but not doing the right thing.

The trackpad goes from working totally fine to every action bening right clicking. I can still use the mouse as normal though.

The keyboard goes also from working normal to working but fakta. Som buttons stop working entirely and some work as normal, wile other buttons do a totally different ting. Like H, H gos from working normally to becoming erase..

Ive tried to restart the computer but it creeps doing it, I will have to wait hours with the computer turned off and then start it. Then it will work normal for a unspecified time again.. I’ve tried to update it and that doesn’t work ether. I don’t want to factory reset the computer and risking it will do the same again so I can’t get acces to it at all..

Any ides whats wrong??

MacBook Pro 13″, macOS 15.2

Posted on Jan 27, 2025 1:37 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 1, 2025 7:02 AM

NovaAsalea wrote:

My MacBook Pro (2018) will a unspecified time after starting, go from the trackpad and keyboard functioning normally to working but not doing the right thing.
The trackpad goes from working totally fine to every action bening right clicking. I can still use the mouse as normal though.
The keyboard goes also from working normal to working but fakta. Som buttons stop working entirely and some work as normal, wile other buttons do a totally different ting. Like H, H gos from working normally to becoming erase..
Ive tried to restart the computer but it creeps doing it, I will have to wait hours with the computer turned off and then start it. Then it will work normal for a unspecified time again.. I’ve tried to update it and that doesn’t work ether. I don’t want to factory reset the computer and risking it will do the same again so I can’t get acces to it at all..
Any ides whats wrong??


Alternatively you can use an external keyboard / magic trackpad...


sounds suspiciously like a generic trace fault could be in the cable, heat can effect this fault opening.



For hardware issues— top case replacement


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



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1 reply
Question marked as Top-ranking reply

Feb 1, 2025 7:02 AM in response to NovaAsalea

NovaAsalea wrote:

My MacBook Pro (2018) will a unspecified time after starting, go from the trackpad and keyboard functioning normally to working but not doing the right thing.
The trackpad goes from working totally fine to every action bening right clicking. I can still use the mouse as normal though.
The keyboard goes also from working normal to working but fakta. Som buttons stop working entirely and some work as normal, wile other buttons do a totally different ting. Like H, H gos from working normally to becoming erase..
Ive tried to restart the computer but it creeps doing it, I will have to wait hours with the computer turned off and then start it. Then it will work normal for a unspecified time again.. I’ve tried to update it and that doesn’t work ether. I don’t want to factory reset the computer and risking it will do the same again so I can’t get acces to it at all..
Any ides whats wrong??


Alternatively you can use an external keyboard / magic trackpad...


sounds suspiciously like a generic trace fault could be in the cable, heat can effect this fault opening.



For hardware issues— top case replacement


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



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Keyboard and trackpad will suddenly not work propperly

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