How can I track lost/stolen iPhone if its powered off?

My partner lost and his iPhone 12 something or another (this forum lists it as my iPhone XR, IOS 18 which is not the phone in question), we believe his iPhone 12 mini? fell out of his pocket at home getting into his car in our driveway and one of the workers that are spraying for bugs or some other spraying was in front of our property spraying around our house including around our driveway and area where he went on the side of our house where our trash cans are and my partner said he saw him when driving away spraying in front of our house. He didn't realize the phone was missing until he arrived at work and felt his chest pocket and it wasn't there, so without even getting out of his vehicle he drove home and we physically looked to find his phone inside and around the outside of the house.


We couldn't find it so he went to iCloud/find and it told him it couldn't be located and that it must be turned off which in our opinion would only happen if somebody found his iPhone and iPhone wallet and turned it off so it couldn't be traced to it's location with icloud, it gets hazy here because he gets upset easily, but he had an issue logging into his account and is in the process of waiting on some kind of Apple help which tonight he says they won't help him until Feb, 2nd something to do with his account


What should he be doing right now to try to find his phone? I need simple instructions because even though he is 60, he gets so wound up at electronic/digital instructions and goes off on rants when people try to help him, even on me at times and I simply want to help him try to track where his phone has gone off to even though who ever has it has likely turned it off. I've tried calling his iPhone multiple times and it goes straight to voicemail which is one of the reasons we believe whomever has his iPhone has turned it off / powered it off.


Please help, while I'm not the brightest bulb in the pack, I can at least usually follow instructions.


Truthfully now, if the person he suspects has the phone and turned it off, is there anything he can really do to locate the phone online? We do not know the person he suspects has the phone, it is just some guy that was working in our neighborhood as part of a larger company that our leasing agent uses to do grounds keeping and was seen spraying for ants around the outside of our house and along the edges of our driveway at the time we suspect the phone went missing and like they do to all houses in our neighborhoods where we believe the phone fell out of his pocket ... Is there really any chance of locating it if it's been powered down?


Thank you


P.S. It wouldn't normally be a giant problem other than his debit card in his iPhone / wallet (now frozen in his account at his bank an hour after finding it was all lost) along with his drivers license were with the iphone in the iPhone case/wallet, so he is desperate to get it back even if we have to pay a ransom/reward for it to whom ever found it and turned it off.



[Re-Titled by Moderator]

iPhone XR

Posted on Jan 29, 2025 11:39 PM

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2 replies

Jan 29, 2025 11:43 PM in response to Triajan

Switched Off? Still traceable: Even if the iPhone is switched off it is findable, see the pic below.



iPhone is findable even when powered off. (iOS 15 and above)


Did you enable Find My network? See the pic below


If yes, read below how it may get located.


The Find My network is an encrypted, anonymous network of hundreds of millions of Apple devices that can help you locate your device.


From the above, I infer that when another device comes in close proximity to your powered-off device the GPS/Bluetooth from both devices will form a network and your device's location info will be displayed to you on your device only. As long as both devices are/have...


  • Find My Network is enabled
  • iPhone 11, 12, 13, 14, and above
  • With iOS 15 and above versions


Set up Find My on your iPhone, iPad, iPod touch, or Mac



Jan 30, 2025 12:25 AM in response to SravanKrA

He doesn't know if he turned on or off any features like find my network and believes if it was on by default when he bought it he would leave it alone and if it was not on by default he would not have known to go look for that setting to turn it on.


So assuming it's set to on, then when he logs in to icloud/find then it should show where it was last seen, whether that's in our house or the general area around our house or down 2 blocks away or if it was last seen at a grocery store in the next city over, right?

He's gone to bed now so can't ask him again but I believe he said he was stuck at the verify stage, something about Apple sending him a code to his now lost iPhone to verify it's him or his phone or something similar and that they can't/won't use his email to verify it's him which in his mind just upsets him with him telling me "if my phone is lost, how would I receive a code on my lost phone to verify when I've lost the phone and don't physically have it to receive the code" (I've left out the foul language but be assured there was plenty.) It may be that when he clicked "lost phone" it may have said it sent a code to his phone to enter it when he doesn't have his phone to see the code sent.

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How can I track lost/stolen iPhone if its powered off?

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