CITIBank denies to allow adding its card to Apple Pay mobile wallet on my 16 pro citing that there is security issue in this device. All the cards from other banks work just fine. What may be the issue? Unbelievable!!
[Re-Titled by Moderator]
The VPN is the security issue. You can discuss the use of a VPN with Citibank. Citi seems much more restrictive in the use of a VPN than other banks. However, the banking industry as a whole, is becoming much more restrictive in the use of a VPN on secure devices.
You have several ways to proceed. You can discuss the matter with the bank. From what I know of the banking industry, they won’t budge. But it can’t hurt to ask.
The second is to wait 24 hours for the temporary block to expire. Remove any VPN software and the VPN profile (management files) and reset the network settings. It should allow you to add your card. If it doesn’t, they placed a 31 day block on the card.
If you need specifics on any of the resets let me know.
What is CITI trying to prove by resetting the counter? Why are they so paranoid?
Unable to add my Citibank card to Apple Pay
