I have been trying to download apps from the AppStore for months now, and each time I go to the AppStore it keeps saying can’t connect to AppStore…retry, and I have been needing to download apps for my business, it started when I last flashed my phone some months again after losing the password of my phone, I have tried and tried, and yet to no avail
[Re-Titled by Moderator]
iPhone 6s Plus, iOS 15
Hello Joy20lizzy.
welcome to the Apple (user-to-user) Community!
Check you are signed in (to your iPhone) with the Apple Account you use for the App Store, FaceTime, etc.
See how to: Sign in to your Apple Account - Apple Support
Please check in Settings > General > Software Updates to see if a newer compatible iOS version is available.
If so: It is wise to back up your iPhone before installing the update, which may improve iPhone's security
VPN can cause issues, so if do you have VPN installed, try turning it off, while you use the App Store..
If it is a connection issue Apple support's article below may help solve that::
See what to do: If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
and / or
If needed: See what to do: If you can’t download or update apps on your iPhone or iPad - Apple Support
All the best :-)
Hello Joy20lizzy.
welcome to the Apple (user-to-user) Community!
Check you are signed in (to your iPhone) with the Apple Account you use for the App Store, FaceTime, etc.
See how to: Sign in to your Apple Account - Apple Support
Please check in Settings > General > Software Updates to see if a newer compatible iOS version is available.
If so: It is wise to back up your iPhone before installing the update, which may improve iPhone's security
VPN can cause issues, so if do you have VPN installed, try turning it off, while you use the App Store..
If it is a connection issue Apple support's article below may help solve that::
See what to do: If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
and / or
If needed: See what to do: If you can’t download or update apps on your iPhone or iPad - Apple Support
All the best :-)
Thank you for your reply, and info. Sorry that hasn't helped. Issues with software that is not the newest compatible OS version can be the cause, but not in your case, it seems.
You might want to check you are signed in to your iPhone with the correct details:
Thanks for the reply and information
i don’t use vpn
and my Apple account is just one and it is what I use for every Apple account
i clicked on the link you sent
thanks once again, but I don’t need an app update, I need to download my app. The other link spoke on network resetting and vpn, my network is reset, and I have even changed it to try other network.
i don’t have a vpn so it’s can’t be the problem,
Unable to download apps from the App Store
