IOS 17 broke my ipad wifi

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IOS 17 broke my ipad wifi

I updated my iPad IOS to 17 and now my Wi-Fi on my device does not work properly. I can get into the app store and download apps, but I can't export anything from Procreate to my email, I cannot get an internet connection on my email, no internet on my Safari browser, Dropbox can access my account, but I cannot download files from it. Essentially, the iOS 17 broke my iPad's Wi-Fi. Upon looking at the Apple forums, there's a lot of people stating the same thing about iOS 17 and their Wi-Fi not working on their iPads and iPhones since as early as 2023. You would think that Apple would try to fix something that is a widespread issue for people, and from 2 years ago, at that. The only thing I could think is the reason that they're not fixing it is to force people to buy new devices. The only options I have with my iPad are either factory resetting it, and losing the apps that are no longer in the app store, or buying a new iPad. The customer care person I talked to was very condescending and I couldn't talk to that person. I got no help and no advice at all. I'm probably just going to end up going for a drawing tablet that's a different brand, unless there is an eventual iOS fix. I won't purchase another Apple product if they're going to be doing the same thing that happened to the cell phones some years back, where they had to pay $500 million dollars as a class action settlement because they were found guilty of pushing bad software on devices to force you to upgrade your products. I think the same things happening here with these iPads.

iPad

Posted on Feb 26, 2025 8:10 AM

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Answer 1

LotusPilot

Level 10

322,858 points

Feb 26, 2025 10:35 AM in response to Nacho_Camacho

I'm unaware of any widespread issues with WiFi and iPadOS 17. Perhaps you can provide links to your source - as this may provide additional context.

If your iPad is not operating as expected, begin with a forced-restart of your iPad - as this will often clear an isolated software issue:

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

Press and quickly release the volume button nearest to the top button.
Press and quickly release the volume button farthest from the top button.
Press and hold the top button.
When the Apple logo appears, release the top button.

Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.

If the problem persists after performing the restart, reset your iPad's network settings:

Settings > General > Transfer or Reset iPad > Reset > Reset Network Settings

Should the problem persist, the next step is to fully reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support

When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings

If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

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Answer 2

Feb 28, 2025 3:35 PM in response to LotusPilot

Sure thing. Here is the link you requested. iOS 17 bug: Wi-Fi not connecting after re… - Apple Community

Also, thank you. The hard reset was what did the trick. I called Apple customer service originally and the first person I talked to was very kind and she even spoke to two of her colleagues after not finding a solution and nobody suggested a hard reset. It was only recommending a restart, power down, delete network settings, and finally a factory reset or buying a brand new ipad. That's three customer service agents right there that didn't have a solution. I called the next day and that customer service person was just really awful and really rude and he also did not tell me to do hard reset. He said that They helped me as much as they could and he suggested just buying another iPad. None of the forums I was looking at were any help and by the time that I was saw this reply I had already purchased a new iPad. Thank you kindly for your reply and for your solution. I'm grateful that you were able to help me. I guess now I have a backup iPad, but I'm still grateful that both iPads will work now.

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Answer 3

LotusPilot

Level 10

322,858 points

Mar 1, 2025 1:06 AM in response to Nacho_Camacho

You're very welcome. I'm delighted that I was able to provide the guidance that you were unable to find elsewhere.

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IOS 17 broke my ipad wifi

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