The Activity Monitor shows "AMPDevicesAgent (Not Responding)" and its using 99.9% CPU.

EtreCheckPro version: 6.8.9 (68074) Report generated: 2025-03-01 18:11:38 Download EtreCheckPro from https://etrecheck.com Runtime: 3:51 Performance: Good Problem: Beachballing Description: The Activity Monitor shows "AMPDevicesAgent (Not Responding)" and it’s using "99.9% CPU." Major Issues: Anything that appears on this list needs immediate attention. Obsolete hardware - This computer may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (21.5-inch, Late 2012) Status: Obsolete iMac Model: iMac13,1 2.9 GHz Quad-Core Intel Core i5 (i5-3470S) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Video Information: NVIDIA GeForce GT 650M - VRAM: 512 MB iMac 1920 x 1080 Drives: disk0 - CT1000MX500SSD1 1.00 TB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 999.86 GB disk1 [APFS Virtual drive] 999.86 GB (Shared by 5 volumes) disk1s1 - M*****************a (APFS) [APFS Virtual drive] (284.38 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (28 MB used) disk1s3 - Recovery (APFS) [Recovery] (527 MB used) disk1s4 - VM (APFS) [APFS VM] (8.59 GB used) disk1s5 - Macintosh HD (APFS) (11.30 GB used) disk2 - Seagate BUP Slim RD 2.00 TB External USB Up to 5 Gb/s USB disk2s1 - K*****************k (Journaled HFS+) 2.00 TB (1.71 TB used) Mounted Volumes: disk1s1 - M*****************a [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 284.38 GB Shared values Size: 999.86 GB Free: 694.83 GB Available: 702.78 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /private/var/vm Used: 8.59 GB Shared values Size: 999.86 GB Free: 694.83 GB disk1s5 - Macintosh HD Filesystem: APFS Mount point: / Read-only: Yes Used: 11.30 GB Shared values Size: 999.86 GB Free: 694.83 GB Available: 702.78 GB disk2s1 - K*****************k Filesystem: Journaled HFS+ Mount point: /Volumes/K*****************k Used: 1.71 TB Size: 2.00 TB Free: 285.77 GB Available: 285.83 GB USB: USB 3.0 bus Seagate - BUP Slim RD Apple Inc. - MacBook Air SuperDrive USB 2.0 bus hub_device hub_device Apple Inc. - BRCM20702 Hub Apple Inc. - Bluetooth USB Host Controller USB 2.0 bus hub_device Apple Inc. - FaceTime HD Camera (Built-in) Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n Interface bridge0: Thunderbolt Bridge Interface en5: Bluetooth PAN iCloud Quota: 16.36 GB available Firewall: Blocked apps: None Stealth mode: Enabled System Software: macOS Catalina 10.15.7 (19H2026) Time since boot: About 72 days Notifications: EtreCheckPro.app one notification com.paragon-software.ntfs.notification-agent.app 7 notifications Gemini 2.app one notification (one scheduled) Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Apps: 2 Kernel Extensions: /Applications/Toolkit.app [Not Loaded] SeagateDiskService.kext - com.seagate.IOSED01 (67.0 - SDK 10.10) /Library/Extensions [Not Loaded] Belcarra.USBLAN_netpart.kext - com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6) [Not Loaded] Belcarra.USBLAN_usbpart.kext - com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6) [Not Loaded] RemoteControl.USBLAN_usbpart.kext - com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7) [Not Loaded] ZTEUSBCDCACMData.kext - com.ZTE.driver.ZTEUSBCDCACMData (ZTEDriver_MacV1.2.12) [Not Loaded] ZTEUSBMassStorageFilter.kext - com.ZTE.driver.ZTEUSBMassStorageFilter (ZTEDriver_MacV1.2.12) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.1.1) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) [Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (15.5.90 - SDK 10.10) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 169 Apple tasks [Running] 134 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 157 Apple tasks [Running] 141 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-12-09) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-12-09) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2022-07-29) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2022-07-29) Executable: /Library/PrivilegedHelperTools/com.bombich.ccchelper [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2023-09-26) Command: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon -i 19F0B752-E403-4E6D-A67A-36E86A1EC82A.pkg [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2023-09-26) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-01-10) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2022-07-29) Executable: /Library/PrivilegedHelperTools/com.paragon-software.installer [Loaded] com.paragon-software.ntfs.loader.plist (Paragon Software GmbH - installed 2022-07-29) Command: /sbin/kextload /Library/Extensions/ufsd_NTFS.kext [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2022-07-29) Executable: /Library/Application Support/Paragon Software/com.paragon-software.ntfsd [Loaded] jp.co.canon.MasterInstaller.plist (Not signed - installed 2024-09-28) Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-12-09) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2023-09-26) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2022-07-29) Executable: /Library/Application Support/Paragon Software/com.paragon-software.ntfs.notification-agent.app/Contents/MacOS/NotificationAgent User Launch Agents: [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-07) <Empty> [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-07) <Empty> [Loaded] com.seagate.toolkit.plist (Seagate Technologies LLC - installed 2024-12-20) Command: /Applications/Toolkit.app/Contents/MacOS/Toolkit -runMode autoLaunched User Login Items: [Running] AppCleaner SmartDelete (Julien Ramseier - installed 2022-12-22) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Not Loaded] CIJSUAgent (Canon Inc. - installed 2021-03-04) Modern Login Item /Applications/Canon Printer Utilities/IJ Scan Utility/Canon IJ Scan Utility2.app/Contents/Library/LoginItems/CIJSUAgent.app [Running] CIJSULAgent (Canon Inc. - installed 2024-09-28) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2022-07-29) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Not Loaded] Gemini Menu Launcher AppStore (App Store - installed 2024-02-15) Modern Login Item /Applications/Gemini 2.app/Contents/Library/LoginItems/Gemini Menu Launcher AppStore.app [Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2022-07-29) Modern Login Item /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app [Not Loaded] SpeedTestHelper (App Store - installed 2023-03-13) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2022-07-29) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2024-09-20) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Running] SpeechSynthesisServer (Apple - installed 2021-03-03) Application /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app Applications: 388 Apple apps 103 3rd party apps 380 x86-only apps 2 unsigned apps App Extensions: Ad-blockers: [Loaded] ABP - /Applications/Adblock Plus.app Widgets: [Loaded] Twitter - /Applications/Twitter.app Share services: [Loaded] Telegram - /Applications/Telegram.app Safari extensions: [Loaded] ABP Control Panel - /Applications/Adblock Plus.app [Loaded] Wayback Machine Extension - /Applications/Wayback Machine.app [Loaded] Google Analytics Opt-out Browser Add-on - /Applications/Google Analytics Opt Out.app Internet Plug-ins: Silverlight: 5.1.50901.0 (? - installed 2022-07-29) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2022-07-29) AdobePDFViewer: 21.001.20135 (Adobe Systems, Inc. - installed 2022-07-29) PDF Browser Plugin: 2.4.4 (? - installed 2022-07-29) ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2022-07-29) EPPEX Plugin: 10.0 (? - installed 2022-07-29) Safari Extensions: ABP (App Store - installed 2024-09-05) ABP Control Panel (App Store - installed 2024-09-05) Google Analytics Opt-out Browser Add-on (Google LLC - installed 2024-10-13) Wayback Machine Extension (App Store - installed 2024-01-20) 3rd Party Preference panels: ParagonNTFS (Paragon Software GmbH - installed 2022-07-29) Toolkit (Seagate Technologies LLC - installed 2025-01-23) Backup: Skip System Files: No Mobile backups: Yes Auto backup: Yes Destinations: K*****************k [Local] (Last used) Total size: 2.00 TB Total number of backups: 375 Oldest backup: 2017-12-10 16:22:19 Last backup: 2025-03-01 17:41:56 12 local snapshots Oldest local snapshot: 2025-02-28 18:35:28 Last local snapshot: 2025-03-01 17:33:32 3rd party backup: Carbon Copy Cloner Performance: System Load: 3.28 (1 min ago) 2.68 (5 min ago) 2.35 (15 min ago) Nominal I/O usage: 0.09 MB/s File system: 17.55 seconds Write speed: 488 MB/s Read speed: 496 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 27 % Idle: 71 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) AMPDevicesAgent 99.60 % (Apple) WindowServer 5.88 % (Apple) EtreCheckPro 5.38 % (Etresoft, Inc.) kernel_task 2.54 % (Apple) firefox 0.20 % (Mozilla Corporation) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (7) 938 MB (Apple) plugin-container (11) 288 MB (Mozilla Corporation) EtreCheckPro 285 MB (Etresoft, Inc.) firefox 203 MB (Mozilla Corporation) com.apple.WebKit.WebContent (5) 171 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) AppleMobileBackup 1.04 GB / 73 MB (Apple) mDNSResponder 88 MB / 23 MB (Apple) netbiosd 3 MB / 608 KB (Apple) firefox 468 KB / 196 KB (Mozilla Corporation) apsd 20 KB / 72 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) AMPDevicesAgent 34 (Apple) WindowServer 2 (Apple) sysmond 0 (Apple) launchd 0 (Apple) firefox 0 (Mozilla Corporation) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 24 MB Used RAM: 6.41 GB Cached files: 1.56 GB Available RAM: 1.59 GB Swap Used: 4.66 GB Software Installs (past 60 days): Install Date Name (Version) 2025-01-15 XProtectPlistConfigData (5285) - Software update 2025-01-31 XProtectPlistConfigData (5286) - Software update 2025-02-06 XProtectPlistConfigData (5287) - Software update 2025-02-06 XProtectPlistConfigData (5287) - Software update 2025-02-27 XProtectPlistConfigData (5288) - Software update 2025-02-27 XProtectPlistConfigData (5288) - Software update Diagnostics Information (past 60 days): 2025-02-28 16:36:20 Safari.app Hang Executable: /Applications/Safari.app 2025-02-22 16:08:16 AMPDevicesAgent High CPU Use Executable: /System/Library/PrivateFrameworks/AMPDevices.framework/Versions/A/Support/AMPDevicesAgent End of report