How to resolve a denied refund request for an unintended app subscription on iPhone?
I downloaded an app and it came with a 7 day free trial so obviously i cancelled the the subscription within 10mins of downloading it, it stated that the 7 day free trial would still be available to use, so i uninstalled the app after canceling. That was January 25th on February 1st I got notified of payment that couldn’t be processed so after weeks of that i realized I wasn’t able to download apps or even update them. I contacted the app creator and they said it wasn’t on their end to contact apple. So I contacted apple and got the same response “nothing can be done till the payment is made and then request a refund” so i did and apple denied my request and I filed an appeal and apples absolute “final decision” to grant me the refund was still denied. Please how can they do something like this. I should’ve never of been billed in the first place let alone have to pay for it due to what they’ve done and be told I’d get refundby the 3 people I spoke with I just had to pay it, it’s really hard for a lot of people especially these days, I needed that money along with my overdraft fees I received due to what they’ve contributed to steal from me
[Re-Titled by Moderator]
iPhone 16 Pro Max, iOS 18